Purchase Not Syncing; 20,000 HP Gone When Switching Devices

jobob
jobob Posts: 680 Critical Contributor
edited April 2016 in MPQ Bugs and Technical Issues
Pretty much what the subject says. Normally I play on my iPhone at work, my iPad at home, and the Facebook sync works flawlessly. Friday I bought a Stark, verified I got the HP, but did not actually play a match. Got home, opened up my iPad... 20k lite on HP. Closed app, opened up game on my iPhone... Played a match hoping it would sync. Closed app, opened on iPad... No HP. Closed, opened on my iPhone... Which then showed 20,000 HP removed. Verified my card has been charged (yes). Waited all weekend to see if HP would come through (no).

I submitted a ticket... But I would think that if anything would force a server sync, it would be a purchase. I feel like D3 just used the reverse of a LT glitch on me to take my $100, haha.

Comments

  • jobob
    jobob Posts: 680 Critical Contributor
    Just wanted to say CS sorted it out relatively quickly, and was not a major pain. +1 for them.

    So... make sure you check a leaderboard and force close before swapping devices... but before you do make sure you don't have another device that could possibly be logged in.

Categories