Missing Rewards (Daily and Extra)

Hi, I just logged in to get my extra reward i.e. 1 x Fat pack for logging in at least 21 times this month.

When trying to open the Fat pack, I keep getting a connection error. After I restarted the app, the Fat pack is now gone.

This applies to the Daily reward as well, have not been getting these consistently.

Please help, thanks!

Comments

  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    demonbecks wrote:
    Hi, I just logged in to get my extra reward i.e. 1 x Fat pack for logging in at least 21 times this month.

    When trying to open the Fat pack, I keep getting a connection error. After I restarted the app, the Fat pack is now gone.

    This applies to the Daily reward as well, have not been getting these consistently.

    Please help, thanks!

    Thanks for reaching out and letting us know. Our support team at d3go.com/mobile-games-support can assist with any missing rewards.