Connection Error to the Max

0rnur53
0rnur53 Posts: 14
Having issues while accessing the game. The game tends to inform me that the connection was either lost or failed. I am playing via WIFI with me as the only user in the network. This has occurred more frequently since the recently adopted update.

Comments

  • Same here, I just keep getting the message "unable to connect, please check your network", this only happen after the update.

    Worse of all, when I try to claim my Fat Pack reward, it just load the message "something not right". when I relog, the claim button was gone and I don't think I get the reward >_<
  • Abenjes
    Abenjes Posts: 253 Mover and Shaker
    love this game but since the latest update game has been unplayable, it takes forever to load a qb or finish one and often just won't load at all. it takes forever to heal and asks me to check my network and just wont do anything, I've managed about 6 games since the update and if I play The ai decides not to do anything I have sat and waited 20 mins for the AI to make a move, the crashes were better than this at least you could start a new game...
    I am sick of it
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Hi Everyone -

    Sorry about the connection issues that you are experiencing. If you can reach out to our support team at http://www.d3go.com/mobile-games-support the team can take a look at what may be the problem and also credit any missing rewards. Thanks for reporting this.
  • OhanaUnited
    OhanaUnited Posts: 85 Match Maker
    I agree... even though you can press "retry", it doesn't seem to re-establish the connection the server once it's severed
  • I found pressing the Retry button useless and instead just use the Back button on my phone.