Do we have to submit a ticket if we post in this thread?

shteev
shteev Posts: 2,031 Chairperson of the Boards
edited January 2016 in MtGPQ Bugs & Technical Issues
Do we have to submit a ticket if we post in this thread?

Should we just do one or the other? And under what circumstances?

Comments

  • BlackSheep101
    BlackSheep101 Posts: 2,025 Chairperson of the Boards
    If you're just reporting a bug, this forum will probably suffice. If you need assistance with a purchase problem or are unable to play the game, you should definitely submit a ticket to customer service. You can post here too in case the community has advice to offer, but customer service won't reach out to help you if all you do is post here.
  • David [Hi-Fi] Moore
    David [Hi-Fi] Moore Posts: 2,872 Site Admin
    shteev wrote:
    Do we have to submit a ticket if we post in this thread?

    Should we just do one or the other? And under what circumstances?

    Submitting a bug is recommended and much appreciated. You certainly do not have to, but you can use this address if you have the time:

    http://www.d3go.com/mobile-games-support

    Thanks!

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