Event Rewards

sparkscz

Ever since this morning I am getting glitches in event rewards, I keep getting them and then they just disappear. Which is troublesome since I am supposed to get 2 10-packs in Season rewards. Since it has been more than 12 hours since the end of the season, I am getting quite worried about my reward.

SirLanik

My two 10-packs were delayed (arrived sometime between 1-8 hours)

If they still haven't arrived within 24 hours I would recommend opening a ticket.

sparkscz

So it has been 25 hours right now, ticket opened. I am hoping for quick response and resolve, with all the money invested in the game, this is getting really annoying.

sparkscz

Ok, its getting better, right now its showing that I moved to 9th place

https://www.dropbox.com/s/a92w6j7v49zee84/Screenshot_2016-01-12-12-01-17.png?dl=0

but when I click on Top Ranked, it shows this

https://www.dropbox.com/s/d2oy740ge71xor5/Screenshot_2016-01-12-12-01-10.png?dl=0

and the cherry on the top is that from the Versus page it shows that I am 6th

https://www.dropbox.com/s/dm72vlufmglyc51/Screenshot_2016-01-12-12-07-40.png?dl=0

So I moved 10-13 places higher than I originally was but actually not really moved. I am really curious how this is gonna end.

sparkscz

So the new season is about to start and I still do not have rewards from the last one? Really?

Just letting everyone know, if you have something to do with customers support, do not get your hopes up. So far I got one email with generic tips how to solve my problem like wait a little longer or to restart the game to cut down the waiting time.

sparkscz

Does anybody have experience with claiming delayed rewards? I got email on wednesday, replied pretty much immidiately and still no response from the customers service so far.

New season has started and I still miss rewards for the last one.