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MtGPQ Bugs & Technical Issues
Unanswered Customer Support Tickets
David [Hi-Fi] Moore
Posts:
2,872
Site Admin
January 2016
edited January 2016
in
MtGPQ Bugs & Technical Issues
Hi everyone,
It has been brought to our attention that some
Magic: The Gathering - Puzzle Quest
players who have reached out to our Customer Support team via the in-game support prompt have not yet received a response.
We are currently working on fixing the issue that prevented responses from our Support team from reaching players.
If you have sent in an MtGPQ-related Customer Support email or ticket in the last month and have not heard back from our CS team, please visit
http://www.d3go.com/mobile-games-support
and click on "Submit a request."
*If you are able to provide us with your UID or in-game player name (both found by clicking the menu tab in the upper-left corner of the screen, and then tapping "SETTINGS,") it will help expedite the process.
Thank you and please accept our apologies for any inconveniences!
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