Unanswered Customer Support Tickets
David [Hi-Fi] Moore
Posts: 2,872 Site Admin
Hi everyone,
It has been brought to our attention that some Magic: The Gathering - Puzzle Quest players who have reached out to our Customer Support team via the in-game support prompt have not yet received a response.
We are currently working on fixing the issue that prevented responses from our Support team from reaching players.
If you have sent in an MtGPQ-related Customer Support email or ticket in the last month and have not heard back from our CS team, please visit http://www.d3go.com/mobile-games-support and click on "Submit a request."
*If you are able to provide us with your UID or in-game player name (both found by clicking the menu tab in the upper-left corner of the screen, and then tapping "SETTINGS,") it will help expedite the process.
Thank you and please accept our apologies for any inconveniences!
It has been brought to our attention that some Magic: The Gathering - Puzzle Quest players who have reached out to our Customer Support team via the in-game support prompt have not yet received a response.
We are currently working on fixing the issue that prevented responses from our Support team from reaching players.
If you have sent in an MtGPQ-related Customer Support email or ticket in the last month and have not heard back from our CS team, please visit http://www.d3go.com/mobile-games-support and click on "Submit a request."
*If you are able to provide us with your UID or in-game player name (both found by clicking the menu tab in the upper-left corner of the screen, and then tapping "SETTINGS,") it will help expedite the process.
Thank you and please accept our apologies for any inconveniences!
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