What's going on with Customer Service?

TLCstormz
TLCstormz Posts: 1,668
Has anyone tried to send in any tickets, recently?

I've been trying to send in a ticket for about 8 hours now, to no avail. When you hit "Submit," the next screen is all white and never says "your blah blah blah has been sent in, thank you, etc."

Anyone else experience this?

Comments

  • Cypr3ss
    Cypr3ss Posts: 155 Tile Toppler
    Well you should be able to log a ticket from here: http://www.d3go.com/mpq-support

    But it looks like the 'in-game' reporting may be down, as when i try it from the PC (via Steam) I get taken to a link here: https://api.demiurgeserver1.net/help/support

    which also doesn't appear to go any further (no option to type a msg, and the link doesn't generate the usual page). If my first link ends up pointing back at the same server as the 2nd then its probably down atm.

    Regards,
    Cypr3ss.
  • TLCstormz
    TLCstormz Posts: 1,668
    THANK YOU for responding!

    icon_e_smile.gif