An Update On Token Exploits
David [Hi-Fi] Moore
Posts: 2,872 Site Admin
Hi everyone,
We've been reading your comments regarding the recent Legendary tokens exploit issue and we know some of you have additional questions. With that in mind, we'd like to provide some further info and reiterate some points.
1. Exploits such as these are easily uncovered and we have always removed player accounts from the game whenever we discover abuses of the system. This isn't a new thing. It is an ongoing process we are vigilant about maintaining. Cheaters are always caught eventually and removed from the general population of players (ie; "Sandboxed"). This has been the case from Day 1.
While our routine efforts to monitor and sandbox accounts was enough to deal with the few players taking advantage of this exploit before, the recent addition of Legendary packs has made this a more widespread issue, which is why we’ve made a public announcement.
2. We are unable to provide numbers at this time regarding the amount of players that have used the exploit as that is still an ongoing investigation. However, early estimates show that the number is not huge. Speculation from some community members that the numbers are large, are unfounded. Bottom line; the number of players that have used the token exploit is fairly small and they will suffer consequences for behavior considered cheating.
3. To provide some transparency; second chances for players who have supported the game financially and have been caught using an exploit are possible. We take each situation on a case-by-case basis, looking at things like severity and how long the person has been playing, etc. These players provided with a one-time, second chance have their accounts rolled back to a time before it was corrupted by exploited gains. The loss can be significant for players in this situation and we usually do not see further cheating/exploiting from these accounts.
4. While we thank all of you for playing fairly and by the rules, we are not currently considering compensation for the great majority of the community who have refrained from cheating.
Thank you!
D3 Go! & Demiurge
We've been reading your comments regarding the recent Legendary tokens exploit issue and we know some of you have additional questions. With that in mind, we'd like to provide some further info and reiterate some points.
1. Exploits such as these are easily uncovered and we have always removed player accounts from the game whenever we discover abuses of the system. This isn't a new thing. It is an ongoing process we are vigilant about maintaining. Cheaters are always caught eventually and removed from the general population of players (ie; "Sandboxed"). This has been the case from Day 1.
While our routine efforts to monitor and sandbox accounts was enough to deal with the few players taking advantage of this exploit before, the recent addition of Legendary packs has made this a more widespread issue, which is why we’ve made a public announcement.
2. We are unable to provide numbers at this time regarding the amount of players that have used the exploit as that is still an ongoing investigation. However, early estimates show that the number is not huge. Speculation from some community members that the numbers are large, are unfounded. Bottom line; the number of players that have used the token exploit is fairly small and they will suffer consequences for behavior considered cheating.
3. To provide some transparency; second chances for players who have supported the game financially and have been caught using an exploit are possible. We take each situation on a case-by-case basis, looking at things like severity and how long the person has been playing, etc. These players provided with a one-time, second chance have their accounts rolled back to a time before it was corrupted by exploited gains. The loss can be significant for players in this situation and we usually do not see further cheating/exploiting from these accounts.
4. While we thank all of you for playing fairly and by the rules, we are not currently considering compensation for the great majority of the community who have refrained from cheating.
Thank you!
D3 Go! & Demiurge
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