Bought Gold, but it didn't appear in app

Unknown

Hi! I bought the Agency pack for $4.99. It then asked me if I was sure, I said yes, and then it sent me to the app store to confirm my credit card info. After I did this, it asked "Do you still want to buy the Agency Pack for $4.99?" I said yes. It charged my card, but never sent me back to puzzle quest. When I went back to PQ, I didn't have the gold. I have closed Marvel PQ, then reopened it, still no gold.

Can I get the gold or a refund of my $4.99? This is frustrating. I just wanted new character slots!

Unknown

That sucks, MagicPhone but just to clarify and make sure we're all on the same page, when you said you closed MPQ did you do a hard reset/close (ie. make sure the app wasn't still running in the background) or did you just leave the app. If the former then you'll want to send a support ticket in through the in game feedback email button; if the latter, then you should try completely closing the app (so its not running in the background) and then open it again and see if your HP shows up; if it still doesn't show up, go the feedback route so customer service can look into it for you. Hope that helps!

Unknown

Yeah, I did the thing where I take the app and fling it out from the task manager, the new fancy iOS 7 close thing. Still no gold

I submitted a ticket. Thx. Hope it's fixed soon.

Unknown

Oh, cool, and as soon as I decided to spend money, they start offering a sale an hour later. Cool beans.