Android Note 4 - Crashing on Launch after patch

Zantom
Zantom Posts: 16 Just Dropped In
edited October 2015 in MPQ Bugs and Technical Issues
Anyone else having the game crash on launching the game after patch update? I don't even see patch notes, so I'm not sure what is going on, but I was asked to download a new update and after I did the game crashes when I try to launch it. Tried rebooting phone, still crashes.

This is on my Android Note 4. Anyone else?

Comments

  • Unknown
    Unknown
    Same here. Galaxy S6.
  • CrookedKnight
    CrookedKnight Posts: 2,579 Chairperson of the Boards
    What Android versions are you guys on? My S4 on 5.1 is handling the update fine, so it may be an interaction with the OS.
  • Zantom
    Zantom Posts: 16 Just Dropped In
    My phone is up to date running 5.0.1
  • Unknown
    Unknown
    Version 5.1.1
  • Zantom
    Zantom Posts: 16 Just Dropped In
    To give a little more details, it appears to crash on launch as the game is trying to download additional resources. There is a pause download button just before the game crashes. I cannot interact with the button before it crashes.
  • Unknown
    Unknown
    Uninstalled entire app and reinstalled. Am good to go. Make sure your game is saved to Facebook first if you try this.
  • Unknown
    Unknown
    I was getting same thing as Zantom
  • Zantom
    Zantom Posts: 16 Just Dropped In
    I was going to try and uninstall and reinstall. However, I was hoping to avoid doing so as losing my account or something weird happening (even though it is saved to facebook) is so scary I was going to wait to see if any response from dev before I try. But I guess I will give it a shot. Thanks AvengerSki.
  • Zantom
    Zantom Posts: 16 Just Dropped In
    I am stuck in some tutorial now??? How do I get my fb account restored???????
  • BlackSheep101
    BlackSheep101 Posts: 2,025 Chairperson of the Boards
    I think I've read that that comes after completing the tutorial.
  • Zantom
    Zantom Posts: 16 Just Dropped In
    I don't know what to do. I only see the option to save to facebook, not restore from facebook. The idea of losing my account makes me sick to my stomach. I have spent hundreds on this game over the years and lead an active alliance. How do I get back???

    Do devs even look at these threads???
  • Zantom
    Zantom Posts: 16 Just Dropped In
    Nevermind, phew. The way the wording is on the menu for restoring Facebook makes it look like you are going to overwrite. Looks like I am back in business. Damn that was scary for a moment there.
  • Dayv
    Dayv Posts: 4,449 Chairperson of the Boards
    Zantom wrote:
    Nevermind, phew. The way the wording is on the menu for restoring Facebook makes it look like you are going to overwrite. Looks like I am back in business. Damn that was scary for a moment there.
    Sadly, people have the reaction all the time. They really ought to reword that dialogue.
  • Unknown
    Unknown
    Also happened on my iPhone 5 running iOS 7.xx. I deleted the app, reinstalled, downloaded my data from FB and it's working now.
  • Unknown
    Unknown
    Same issue here, LG G4. Uninstall/Reinstall was no fix
  • Unknown
    Unknown
    I'm having exactly the same issue as everyone else using an experia z1 accept I'm not on Facebook and don't wish to join, is there any other options?
  • Spektyrmobile
    Spektyrmobile Posts: 4 Just Dropped In
    I have the same problem, but I refuse to use Facebook. I've had a c/s ticket in for a week. The last time this happened, they had a new update fix in just a day, and I was able to get back to playing.

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