android crashing problem still not fix after many patches

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using android and playing mpq has been very frustrating these couple of patches

yes they should give us something in return for the crashes, its super annoying and makes you lose progress in vs events and story as well
but the most annoying thing is that mpq nor d3 has even tried to address this problem seriously nor have they remotely tried to solve the problem at all. nothing has been done in the last 3-4 patches that has even remotely solved the problem

i feel the next patch afterward even make the problem worse than last patch. i remember like crashing every 5-6 games in the first patch this has happened, but now its worse
whats even worse is that when you submit a ticket, they try to put the blame on you and your device saying you should restart often, so im supposed to restart every 2 matches?

i really dont know what mpq are thinking when they dont even try to fix the crashing problem, do they not want people to play their game?
if they dont want to fix the problem they might as well just shut down the app?