Android crash

Unknown

I think myself and other android users that currently still can't play the game deserve to know when we will get a fix for android this is ridiculous now please answer as we have not been able to get on since the update and we have lost a lot of stuff since then

Unknown

hello

I play from the beginning on Marvel puzzle quest, since the new update it is impossible for me to start the game

out of the download the application systematically farm, I can not play for 5 days.

there has t it an update planned for android

I'm on Samsung Galaxy s2

thank you in advance for the answer

Unknown

Its been 7 days and still no update for android users they don't care about us they told me to go to the google store and install the messed up one that force closes i think they get a kick back from the other phone careers so they keep useing more data which means more money so as you have seen they fixed the iPhone and ios problem fast they bend over backwards for them but the just bend android users over so thank you for nothing you should check out the facebook page sometimes because the android users are unhappy so soon you want have to worry about us soon because alot will leave soon because 7 days without nothing and than you as a company give them 250hp and 1500iso you suck as a company and thanks again for caring for your iPhone users because you said screw us android users

Unknown

using android and playing mpq has been very frustrating these couple of patches

yes they should give us something in return for the crashes, its super annoying and makes you lose progress in vs events and story as well
but the most annoying thing is that mpq nor d3 has even tried to address this problem seriously nor have they tried to solve the problem at all
nothing has been done in the last 3-4 patches that has even remotely solved the problem

i feel the next patch afterward even make the problem worse than last patch. i remember like crashing every 5-6 games in the first patch this has happened, but now its worse
whats even worse is that when you submit a ticket, they try to put the blame on you and your device saying you should restart often, so im supposed to restart every 2 matches?

i really dont know what mpq are thinking when they dont even try to fix the crashing problem, do they not want people to play their game?

smoq84

Yesterday I have received email:

Thank you for taking the time to answer our questionnaire. Based on the information provided by you and other players, we have high hopes that changes in the R78 update will fix the crashing issue. We apologize for the delay and any oversight during this process as we assessed the issue at hand.

Many questions can be answered by visiting our helpful Marvel Puzzle Quest FAQ at: http://d3publisher.helpshift.com/a/marvel-puzzle-quest/

If you require further assistance, please do not hesitate to contact us again and it will be a pleasure to help you.

I have run the game and in fact some update has been downloaded (I'm not sure if it is already R78...). But then MPQ crashes in the same way (just after the loading screen)
This is insane...

It's 12th day now

ugetnocookie

same here but I`m not sure if R78 is life already. didnt see update on appstore.

smoq84

Yeah, probably you're right. When I'm thinking about it now, I realize that those 'big number' patches are downloaded from the store.
So the question is when can we expect it?

I'm also a little afraid of their statement that they "have high hopes" - it doesn't sound too sure

ugetnocookie

I guess thursday its always thursday when they release pve with new character

Unknown

Still no update after 15 days but yet they can keep releasing new stuff these people suck and they said f the affected android users it seems that we are not welcome to play anymore it is now a iPhone and ios game so as you can tell they don't read this or the facebook page i hope all the serves crash and catch fire please lord do it for me

smoq84

For me it is 18th day already
I'm hoping for any news after the weekend, but remember that in USA it is 9am at the moment.

Malcrof

I've been dealing with connection issues for weeks now.. i don't think the dev's are even checking the boards anymore. Lost another 3+ hours of playtime yesterday.. (i know it wasn't my wi-fi, because we were watching netflix etc..)

Unknown

I just saw the R78 update as available on the google play store. I'm downloading down. Fingers crossed...

Would have loved a message about this...

ugetnocookie

still crashing here even after update

Unknown

Downloaded update but still not getting past load screen Im on the verge of giving up on this game now.no doubt I would of been kicked from my alliance now took two weeks to get this out how long you think it's gonna be till next patch I while me thinks.

Unknown

After reading here about R78 being live, I just checked my Play Store, but there is no update for me.

Unknown

Well, the update didn't help me wither. Still have random crashes mid match...

Feel bad some of you can't even get into the game...

Unknown

R78 has been downloaded and installed and has fixed nothing. I waited almost three weeks for this. It's pretty bad when I wish the game would only crash once every few matches like some of you, what does that say about the level of customer service that they so highly tout on their Facebook page? I've about had it with this company.

smoq84

The same here. Which day is it now? 19th? ...

Unknown

R78 update still force crashes after the vision and hulkbuster screen i am giving up their will be no help given thank you fot letting me play for close to 2 years than to take it away i wish we could get some help they don't read the comments here or on facebook 17 days of no play

Corven Ren

Am also still crashin on android after the new update

Unknown

I am still crashing as well - i can get in to play a few nodes, but my phone continues to crash intermittently - mid fight, and lately my phone, has gone from just resetting MPQ to restarting completely.

Is anyone else having this problem, or is it crashing right from the loadout? i am on an S4