Can't play:(

Unknown

I can open app. Look at characters. Select map to play choose character but it infinity loads. Haven't been able to actually play a match in over 24hrs

Things I've done:
Reset app.
Reset phone.
Uninstalled then reinstalled app.
Made sure it was the only app active.
Emailed support (granted I'm sure they have a long list)


What else can I do on my end?

Unknown

A lot of us aré having the same issue... It had been +24 hours for me... Still no response

Unknown

Ajayvaughn wrote:

I can open app. Look at characters. Select map to play choose character but it infinity loads. Haven't been able to actually play a match in over 24hrs

Things I've done:
Reset app.
Reset phone.
Uninstalled then reinstalled app.
Made sure it was the only app active.
Emailed support (granted I'm sure they have a long list)


What else can I do on my end?

Unfortunately, it appears the only thing to do is wait. It's been about 36 hours or so for me, and I've only got a generic 'need more information' email from the support team.

Edit: well, it took about 38 hours or so, but I can play matches again. No clue what the issue was, no response from customer support, but I'm glad to be back in. Now who do I have to shakedown for the rewards I've missed?

wade66

I was having the same issue. It seemed to resolve itself immediately following the end of the nefarious foes event for the slice I wanted.

Maybe somebody hacked the game to eliminate any challengers for that highly coveted starlord cover for first.

Unknown

Thanks for the replies guys. I'm heading into day three. Over 36hrs now

Malcrof

I am seeing a few of these threads.. what devices are you using?

Unknown

iOS 8.1
iPhone5s

Malcrof

Well here is hoping the update fixes it. Good luck!

Unknown

Ajayvaughn wrote:

Thanks for the replies guys. I'm heading into day three. Over 36hrs now

Mine works Now just when the foes event ended maybe that was it!!