cannot use heroes and lost progress fb sync

enigmagtx
enigmagtx Posts: 3
edited May 2015 in MPQ Bugs and Technical Issues
2 weeks ago I redownloaded the game and tried to sign into facebook during the tutorial. The game signed into my account but only the tutorial heroes and progress is use able. I had over 40 heroes and someone in my team today told me they see more heroes than the 7 I have now. Does anybody know how to fix this? I been told a factory reset on my tablet will work but I don't want to try that unless it's true. I did try ticket but it's been 2 weeks and I miss playing

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