No response?

Druss
Druss Posts: 368 Mover and Shaker
edited May 2015 in MPQ Bugs and Technical Issues
Been in 2 way communication with "James " at CS due to save game file corruption error that occurred at start of Ultron 1.

However my last response (listing what I lost as requested) has not been answered for a week now. I have sent a follow up e-mail to no avail

What is the next stage?

Comments

  • Druss
    Druss Posts: 368 Mover and Shaker
    Is there any way to escalate this?
  • d0nk3y
    d0nk3y Posts: 213
    Druss wrote:
    Is there any way to escalate this?

    Did you already send a PM to Hi-Fi on here with a summary and your ticket number? He's been really good at helping to get things moved along towards resolution.
  • GothicKratos
    GothicKratos Posts: 1,821 Chairperson of the Boards
    d0nk3y wrote:
    Druss wrote:
    Is there any way to escalate this?

    Did you already send a PM to Hi-Fi on here with a summary and your ticket number? He's been really good at helping to get things moved along towards resolution.

    Sorry I missed this, but this is absolutely the thing to do. They're probably pretty bogged down with the Ultron tickets, too, so it might have been accidentally overlooked or something. HiFi has been great for picking up these types of things and taking care of them.
  • Druss
    Druss Posts: 368 Mover and Shaker
    Thanks Guys!

    This got the ball rolling again

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