If you can't get in for Ultron, Don't Panic!

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wirius
wirius Posts: 667
edited April 2015 in MPQ General Discussion
Some of you may be new to MPQ, and are worried about the Ultron event being down. While D3 doesn't do everything perfectly, they care about this. You can expect to see:

1. The time for the event extended through tomorrow. They've done this before.
2. If they can't for some weird reason because of Marvel, they'll compensate somehow, and it will likely be fair.

This event shows that they got more people on then they ever expected, and that's a pleasant surprise for the game. Just stick with it and wait to see what they do tomorrow.

EDIT:
So it looks like they did not extend the end time. However, it also looks like they didn't start part 2 yet either. I would wait a few hours if you could, but if you can't...

1. Calmly write a support ticket saying your in-game name, alliance name, phone or steam user, and the issue. Be nice! Remember, support is there to help you, and they're not the one's who crashed the game.
2. Patiently wait a while for a reply. Since the issue is so widespread, it'll likely take them time to sort through all of the tickets.

support@d3p.us

Comments

  • DaveR4470
    DaveR4470 Posts: 931 Critical Contributor
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    THIS POST: Mostly harmless.
  • wirius
    wirius Posts: 667
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    It would have been completely harmless if I didn't have some painful grammar and sentence structures in there.
  • energythief
    energythief Posts: 48 Just Dropped In
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    wirius wrote:
    Some of you may be new to MPQ, and are worried about the Ultron event being down. While D3 doesn't do everything perfectly, they care about this. You can expect to see:

    1. The time for the event extended through tomorrow. They've done this before.
    2. If they can't for some weird reason because of Marvel, they'll compensate somehow, and it will likely be fair.

    This event shows that they got more people on then they ever expected, and that's a pleasant surprise for the game. Just stick with it and wait to see what they do tomorrow.

    Not just Ultron, but they need to extend all PVP events and DDQ as well. These outages affect way more than just the Ultron event.
  • Unknown
    Unknown
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    And finally nothing was extended , great
  • Unknown
    Unknown
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    wirius wrote:
    2. If they can't for some weird reason because of Marvel, they'll compensate somehow, and it will likely be fair.
    3 Tokens. And not Ultron prize pack tokens, the 'normal' Ultron vs Avengers tokens. But it will be fair because they'll all contain Moonstone.
  • Unknown
    Unknown
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    Nivrax wrote:
    wirius wrote:
    2. If they can't for some weird reason because of Marvel, they'll compensate somehow, and it will likely be fair.
    3 Tokens. And not Ultron prize pack tokens, the 'normal' Ultron vs Avengers tokens. But it will be fair because they'll all contain Moonstone.

    Even the Ultron prize tokens contained only Moonstones. Favorite character of the devs confirmed!
  • fmftint
    fmftint Posts: 3,653 Chairperson of the Boards
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    Whats the point in adding time without adding server capacity? Circumstances would be identical to last night. Everyone rushing to finish the event crashing the servers

    This is yet another reason they shouldn't be running so many other events simultaneously, their hardware cant handle the traffic.
  • anamosity
    anamosity Posts: 87
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    I imagine compensation will be something like when the staggered end times were first run and the PVP season ended all funny.

    They will likely just send everyone whatever the next progression item would have been and whatever the next ultron prime node would have given you.

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