Help! Does anyone know how to move the save file?

Unknown
Unknown
edited April 2015 in MPQ General Discussion
My game suddenly started saving my progress file to my other Facebook account, meaning I don't get gifts anymore and can't send gifts either (at least not to the right people). I have mailed customer support about this but haven't got any reply so far.

Therefore, I'm asking here if anyone knows how to fix this problem? I know other players have succeeded in "moving" their accounts to other Facebook accounts, so can anyone please provide some help here? How can I fix this problem?

Comments

  • Spoit
    Spoit Posts: 3,441 Chairperson of the Boards
    I dunno if this still works, but here's what CS said in nov '13:
    Please quit the game, then log into the Facebook account that the game is currently linked to, click on "Games", then "Your Apps" from the left side menu. Marvel Puzzle Quest should be listed, click "Settings" underneath it, then "remove". you'll then need to be sure you're not logged into Facebook either through the Facebook app if you have it installed, or the native integration on iOS devices under Settings>Facebook. You should now be able to launch the game and select a different Facebook account to link.
  • Unknown
    Unknown
    Spoit wrote:
    I dunno if this still works, but here's what CS said in nov '13:
    Please quit the game, then log into the Facebook account that the game is currently linked to, click on "Games", then "Your Apps" from the left side menu. Marvel Puzzle Quest should be listed, click "Settings" underneath it, then "remove". you'll then need to be sure you're not logged into Facebook either through the Facebook app if you have it installed, or the native integration on iOS devices under Settings>Facebook. You should now be able to launch the game and select a different Facebook account to link.

    Okay...wonder if that will work the same on Android too...? I sure hope the game progress is also saved on the phone, so I don't lose everything by doing that. Well, I'll wait a little longer to see if any more info turns up. Otherwise, I'll have to gamble on this. Thanks.
  • SnagglePuss
    SnagglePuss Posts: 702 Critical Contributor
    On Android it's pretty simple and as above.
    Quit game
    Login to facebook.
    Unlink MPQ
    Open MPQ, provide new account.
    I don't run facebook intergration so you will probably have to logout of facebook on the device.

    If in doubt logout everywhere and go in through a web browser to unlink MPQ

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