Lost ALL progress with new update

Unknown
Unknown
edited October 2013 in MPQ Bugs and Technical Issues
The new update broke the game for me, so I tried uninstalling it and downloading it again. This got it to work, but when I connected it to my facebook, i lost ALL my progress! That's about 4 days of playing! How do I get it back or do I have to start all over again? Very frustrated.

Comments

  • Unknown
    Unknown GLOBAL_MODERATORS
    Hello ZzzWolph,

    We can help with this, but you'll need to get in touch with our support team.
    On the map screen in the app there is an envelope button at the top right.
    Clicking on that will take you to a web form where you can submit the issue to us and we can help!

    Thanks!
  • Unknown
    Unknown
    Oops, thanks for the reply. This was resolved last week, great help from the support team
  • Unknown
    Unknown
    Hey zzzWolph was this an easy fix? I had logged into facebook when I first started the app I think but now every morning it says the session is expired, After reading your post I am too afraid to re log in and lose the last week of progress!
  • Unknown
    Unknown
    It took about 3 days to get it sorted out with their support team. Didn't really have to do anything on my part besides give them some information (Pvp names) and nag a little

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