missing messages in chat on ios

evanbernstein
evanbernstein Posts: 31 Just Dropped In
I've noticed recently that I'm not seeing chat messages from my fellow alliance members unless I quite the iOS app and reload it. If I'm playing and a new message comes in, I'll see it. But if the app is in the background and I come back to it, messages will be missing until I quit.

I don't see this bug being reported elsewhere, so I'm posting it. Let me know if you need any more debugging information.

Comments

  • JamieMadrox
    JamieMadrox Posts: 1,798 Chairperson of the Boards
    Have you updated the app on iOS yet? There was a new release recently and if you don't update, losing alliance chat is a common issue.
  • evanbernstein
    evanbernstein Posts: 31 Just Dropped In
    Yes, completely up-to-date.
  • JamieMadrox
    JamieMadrox Posts: 1,798 Chairperson of the Boards
    I'd submit a ticket then.
  • russreid91
    russreid91 Posts: 151 Tile Toppler
    I run into this all the time, I am on the latest version for both iOS and the game and periodically I won't see messages for a long time. It has really messed me up a couple of times as we have some players not on LINE and they are trying to get a hold of me. Frustrating icon_neutral.gif