not recived some points from PVP

One01marvel

Hi, playing in PVP "sticks and stones" I realized that after winning some battles got no points. When I was winning some battle I had the same points as before. In total I have not received more than 100 points. My shard (1 shard) ended four hours ago and I came anyway in the top 100 but i have not yet received my rewards. I hope you will solve these problems, thank you.
PS. sorry if my English is not correct

Dayv

For the missing points, you should open a customer support ticket. You'll find this option under the "help" section in the settings menu.

As far as rewards not arriving yet, this is not unusual. Event rewards may take as long as 24 hours to arrive.

DrStrange-616

I opened a ticket for the same thing. All of the matches were against the same opponent.

One01marvel

Yes, and in his team there was always Nick Fury i remember. Do you remember the name of that player ?
Thanks guys, the ticket is open. Waiting for a reply.

DrStrange-616

One01marvel wrote:

Yes, and in his team there was always Nick Fury i remember. Do you remember the name of that player ?
Thanks guys, the ticket is open. Waiting for a reply.

For me, it was this guy:

snlf25

Me too! I posted about it in the General Board. Three matches, 85 points that did not count. Cheater or bug?

DrStrange-616

snlf25 wrote:

Me too! I posted about it in the General Board. Three matches, 85 points that did not count. Cheater or bug?

Yeah, I don't know. One of those. I put in a ticket and the reply was a form letter explaining points can change during a match. I re-explained that that isn't the issue. Hopefully, they'll actually see the problem this time.

One01marvel

DrStrange-616 wrote:

One01marvel wrote:

Yes, and in his team there was always Nick Fury i remember. Do you remember the name of that player ?
Thanks guys, the ticket is open. Waiting for a reply.

For me, it was this guy:

Yes, it was this guy ! I'll send this pic with the ticket.
Thanks DrStrange