How many support tickets have you sent close together?

Arondite
Arondite Posts: 1,188 Chairperson of the Boards
edited January 2015 in MPQ Bugs and Technical Issues
I feel like they're just gonna start ignoring me soon. In the span of a week, I've
-informed them about not getting lightning round prizes
-informed them about not getting sub-event prizes
-informed them about getting heroic tokens instead of the hulk tokens from a hulk sub event

They haven't resolved any of these issues from my tickets yet, but I feel like they're gonna just not reply at all if I keep sending up new tickets (even though these are real issues that id like really fixed).

Comments

  • Arondite
    Arondite Posts: 1,188 Chairperson of the Boards
    Bump, still no replies on any of my tickets.

    Are the events / subs in the hulk event supposed to give heroic tokens instead of hulk event tokens? They say hulk event on the prizes, but EVERY ONE has given me heroic tokens.
  • killerkoala
    killerkoala Posts: 1,185 Chairperson of the Boards
    Arondite wrote:
    I feel like they're just gonna start ignoring me soon. In the span of a week, I've
    -informed them about not getting lightning round prizes
    -informed them about not getting sub-event prizes
    -informed them about getting heroic tokens instead of the hulk tokens from a hulk sub event

    They haven't resolved any of these issues from my tickets yet, but I feel like they're gonna just not reply at all if I keep sending up new tickets (even though these are real issues that id like really fixed).


    it matter when you sent the first ticket, it takes 24-72 hours before they might look into it. you gotta remember they leave the office weekdays at 5pm pst. and they don't work weekends. so u have to factor that in. I've had a worst experience, i had a ticket sent on 12/19/2014, they know about it they sent 3 replys saying they are looking into it (12/24, 12/26/,12/31) and yet to get resolved.

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