Ignorance, not Malice

Unknown

atomzed wrote:

noone_ wrote:

I have to say, I'll never understand fanbois. In all my time as a gamer and a businessperson, I've never understood how it is that gaming attracts people who are so desperate to defend a company. Besides maybe some beloved brands like Disney general or Google, no other company/industry gets people coming to its defense for no reason other than they love the product that much. Or worse, they don't even love the product THAT much (which you clearly don't entirely), they just defend the company like the game maker is a bullied child by ugly forum posts.

"Fanbois" (your term, not mine) are driven the same way by the "cynics" in the forum.

The cynics see a wrong, and they complain.

The "fanbois" see a wrong (that the conpany are wrongly accused), and they defend.

Same reasons. One strike out to defend (their own rights against the company) and the other strike out to defend too ( the company rights).

This assumes the cynics are totally blameless though, and assumes too much polarization. Too often on the forums, the radical cynics, (let's call them 'whiners'), complain over things that don't make sense or don't take account of the bigger picture. Although it's rarer, there's definitely people who comment against the whiners, despite the risk of losing forum reputation.

Demiurge is going to make a lot of bad decisions and get blamed for it, some good decisions and still get community backlash (eg: some nerfs), and many other questionable decisions. If people are really upset, they should put their money where their mouth is, and/or come to some understanding of what Demiurge's motives are.

Unknown

noone_ wrote:

gamar wrote:

Lord knows I think d3p has screwed the tinykitty a number of times, but (1) even in its most egregious state (Thoress essentials I'm looking at you) this is like the least money-grubbing, least P2W, least "greedy" free to play game ever, and (2) they've stepped up their game a lot in being communicative and responsive to the forums (which is doubly impressive because given how every other post seems to be ridiculously over-the-top attacks on d3p devs and/or testers, if I were a d3p dev I'd probably hate you all and do everything possible to troll you)

You know, I had to think about this for a minute before I responded to it.

I have to say, I'll never understand fanbois. In all my time as a gamer and a businessperson, I've never understood how it is that gaming attracts people who are so desperate to defend a company. Besides maybe some beloved brands like Disney general or Google, no other company/industry gets people coming to its defense for no reason other than they love the product that much. Or worse, they don't even love the product THAT much (which you clearly don't entirely), they just defend the company like the game maker is a bullied child by ugly forum posts.

I can't tell you how many customer complaints I've faced down in my time as a consultant who was a specialist in CRM (Customer Relationship Management) process and technology. Hell, I was hired as an expert to help deal with these specific issues for years. This company should feel lucky that ANYONE takes the time to type word one in these forums, let alone well constructed suggestions. I've made a few, albeit alongside some complaints but still. It's not the other way around. I shouldn't feel grateful they bother with me at all.

Honestly, these people aren't your friends. Trust me, your friends wouldn't charge you to play at their match-3/pack-opening casino, espescially with such sucky 3* drop rates (LOL). And to your point, I'm sure the devs don't like people like me all that much either. I've been behind the scenes in enough large companies to know. Usually though, most devs feel shame and confusion and worry when they see complaints of the magnitude and validity I've seen on the forums.

Bottom-line: they're a business. I pay them to play the game, to use these forums and for the right to complain to them in whatever way I choose. I do not feel blessed when they make incremental progress or respond to me in even a little way. Or worse, I do not feel the need to beg them for game improvements, be nice to them for the possibility of a forum response from a rep or be constructive each and every time just in the hopes that I'll get their attention in the slightest. I'll never understand people that do. You treat me like a cash machine, and I'll treat you like a game development machine plain and simple.

If they want to be my friend though, they're welcome to let me do everything in the game completely free. I'm down with that.

I like to give companies cookies when they do good and abuse when they do bad. And when people give the company abuse when they are doing something I think is good or not bad, I respond by pointing out I think their criticism is off base because I want to influence the company (if they're reading) to keep doing the things I think they're on the right track about, to make the game (and forums) more fun, for me. Don't read any more into it than that

_RiO_

gamar wrote:

Lord knows I think d3p has screwed the tinykitty a number of times, but (1) even in its most egregious state (Thoress essentials I'm looking at you) this is like the least money-grubbing, least P2W, least "greedy" free to play game ever, and (2) they've stepped up their game a lot in being communicative and responsive to the forums (which is doubly impressive because given how every other post seems to be ridiculously over-the-top attacks on d3p devs and/or testers, if I were a d3p dev I'd probably hate you all and do everything possible to troll you)

Let's not forget that MPQ is a multi-platform title and has more to contend with than the pool of mobile money suck-fests that use and abuse the 'free to play' label.

On PC we tend to have far, far better examples: Team Fortress, Loadout, Path of Exile, Marvel Heroes, Warframe, DotA, League of Legends, Hearthstone, the list of well-rated A+ free-to-play titles goes on and on. Both from big companies and new start-ups. Least money-grubbing, P2W or greedy; this game? Hah! You wish...

Unknown

_RiO_ wrote:

gamar wrote:

Lord knows I think d3p has screwed the tinykitty a number of times, but (1) even in its most egregious state (Thoress essentials I'm looking at you) this is like the least money-grubbing, least P2W, least "greedy" free to play game ever, and (2) they've stepped up their game a lot in being communicative and responsive to the forums (which is doubly impressive because given how every other post seems to be ridiculously over-the-top attacks on d3p devs and/or testers, if I were a d3p dev I'd probably hate you all and do everything possible to troll you)

Let's not forget that MPQ is a multi-platform title and has more to contend with than the pool of mobile money suck-fests that use and abuse the 'free to play' label.

On PC we tend to have far, far better examples: Team Fortress, Loadout, Path of Exile, Marvel Heroes, Warframe, DotA, League of Legends, Hearthstone, the list of well-rated A+ free-to-play titles goes on and on. Both from big companies and new start-ups. Least money-grubbing, P2W or greedy; this game? Hah! You wish...

Depending on which version of Team Fortress you're talking about, it was either a mod to a full purchased game or started out as a full purchase game, so that's an apples to oranges comparison. I haven't played Loadout or Marvel Heroes but the other ones you mentioned are all way more P2W than MPQ. Warframe in particular is hideously P2W

atomzed

daibar wrote:

This assumes the cynics are totally blameless though, and assumes too much polarization. Too often on the forums, the radical cynics, (let's call them 'whiners'), complain over things that don't make sense or don't take account of the bigger picture. Although it's rarer, there's definitely people who comment against the whiners, despite the risk of losing forum reputation.

Demiurge is going to make a lot of bad decisions and get blamed for it, some good decisions and still get community backlash (eg: some nerfs), and many other questionable decisions. If people are really upset, they should put their money where their mouth is, and/or come to some understanding of what Demiurge's motives are.

Well, the assumption is made because once you get to who's right or who's wrong, it gets incredibly murky.

The post was primarily to explain the reason for "fanboism" and that it's driven by the same reasons by the cynics.