HP Purchase failure
Anybody else having trouble with buying Hero Points? I tried to make a purchase today through Steam and I got a notification that the purchase failed. I tried again, same problem. I checked my bank account, and I've been charged for both attempts, but still don't have my Hero Points. I looked at my Steam Wallet and it says the both purchases went through, and even my "Game Purchases" shows that I bought two HP packs.
I already have a ticket for the problem, but I'm checking to see if this is just me, or if anybody else is having this problem?
I already have a ticket for the problem, but I'm checking to see if this is just me, or if anybody else is having this problem?
0
Comments
-
Bumping because I still haven't heard back from CS and I'm seeing red text Devs responding to threads here and there.0
-
Customer Support doesn't work weekends (frustrating, I know), so it's only been one business day and they probably have a backlog to get through. Hopefully you'll hear something soon.0
Categories
- All Categories
- 44.8K Marvel Puzzle Quest
- 1.5K MPQ News and Announcements
- 20.3K MPQ General Discussion
- 3K MPQ Tips and Guides
- 2K MPQ Character Discussion
- 171 MPQ Supports Discussion
- 2.5K MPQ Events, Tournaments, and Missions
- 2.8K MPQ Alliances
- 6.3K MPQ Suggestions and Feedback
- 6.2K MPQ Bugs and Technical Issues
- 13.6K Magic: The Gathering - Puzzle Quest
- 508 MtGPQ News & Announcements
- 5.4K MtGPQ General Discussion
- 99 MtGPQ Tips & Guides
- 424 MtGPQ Deck Strategy & Planeswalker Discussion
- 299 MtGPQ Events
- 60 MtGPQ Coalitions
- 1.2K MtGPQ Suggestions & Feedback
- 5.7K MtGPQ Bugs & Technical Issues
- 548 Other 505 Go Inc. Games
- 21 Puzzle Quest: The Legend Returns
- 5 Adventure Gnome
- 6 Word Designer: Country Home
- 381 Other Games
- 142 General Discussion
- 239 Off Topic
- 7 505 Go Inc. Forum Rules
- 7 Forum Rules and Site Announcements