Please make it possible to reset an account!!

So I got my friend to give mpq a go (see what a faithful mpq fan I am) and my friend used an iap cheat from his phone (to catch up to my progress, which I disapproved of) and he started to wreck everyone in his mmr. Then I manage to convince him about the satisfaction that comes with getting a 3* maxed without cheats or iaps. I also told him it's unfair to the 500 other players that play normally. His moral conscience got to him and he sent an email to d3 support to reset his account. However, they said they wouldn't because he cheated. The only thing they banned him from was joining an alliance!! So out of frustration (and to get back at you guys), he just continues to win every bracket he's in. So I'm sorry for the other 500 people that d3 won't reset his account. I tried icon_e_sad.gif