Combined Arms: no individual prizes??

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Unknown
Unknown
edited October 2014 in MPQ Bugs and Technical Issues
I got only Alliance rewards, what happened?
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  • Unknown
    Unknown
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    I also experienced this/lack of sp reward...although, I jumped the gun and already sent in a ticket to support...Maybe should have hit refresh one more time before I hit send on that email... icon_redface.gif
  • dreamwanderings
    dreamwanderings Posts: 36
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    Same here (Steam player), but it might arrive later... (although individual usually goes first, and the result sheet doesn't announce rewards as about to come anymore).
  • Nefesh
    Nefesh Posts: 82 Match Maker
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    the same. only alliance reward.
  • MojoWild
    MojoWild Posts: 765 Critical Contributor
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    My worry is that the results don't show as "rewards pending". I only got the alliance too...
  • Unknown
    Unknown
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    Same thing happened to me with Season 6. Here's my post about it: viewtopic.php?f=9&t=17578
  • Unknown
    Unknown
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    same bug here
  • Dragon_Nexus
    Dragon_Nexus Posts: 3,701 Chairperson of the Boards
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    MojoWild wrote:
    My worry is that the results don't show as "rewards pending". I only got the alliance too...

    Yeah, last time we had to wait a while for rewards it at least said "reward pending". I didn't get any rewards either and the icon doesn't have that message for me.
  • Unknown
    Unknown
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    I have the same problem on Steam version - did get alliance rewards and no sight of personal awards at all.
  • gambl0r312
    gambl0r312 Posts: 254 Mover and Shaker
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    posted in the PvP thread as well:

    viewtopic.php?f=20&t=17592&start=140#p235196

    EDIT: I sent the ticket to:

    support@d3publisherofamerica.zendesk.com

    in case anyone needs a contact...

    This email responds with an auto-reply to let you know it was received.
  • Unknown
    Unknown
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    Red Names: A "we're aware of the delay and we're working on it" would do a lot for people right now.
  • iorq83
    iorq83 Posts: 10 Just Dropped In
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    same for me icon_e_sad.gif
  • Unknown
    Unknown
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    the same for us (police academy alliance). only alliance reward.
  • ErikPeter
    ErikPeter Posts: 719 Critical Contributor
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    Same here. Alliance reward, no personal. Hopefully it's just a delay.
  • Unknown
    Unknown
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    I PM'd Hi-Fi; he said they're looking into it.
  • GothicKratos
    GothicKratos Posts: 1,821 Chairperson of the Boards
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    MojoWild wrote:
    My worry is that the results don't show as "rewards pending". I only got the alliance too...

    Had this too, but last week I got my personal rewards for an event first and about twenty or so minutes later I got the Alliance rewards.

    I'd say give it about two hours and then contact Customer Support.
  • David [Hi-Fi] Moore
    David [Hi-Fi] Moore Posts: 2,872 Site Admin
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    Hi all,

    We are checking into the issue and will update you with any further information as soon as we can.

    You may want to hang tight and not put in a Customer Service ticket just yet. I'll keep you posted.

    Thank you!
  • Dragon_Nexus
    Dragon_Nexus Posts: 3,701 Chairperson of the Boards
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    "David wrote:
    Moore"]Hi all,

    We are checking into the issue and will update you with any further information as soon as we can.

    You may want to hang tight and not put in a Customer Service ticket just yet. I'll keep you posted.

    Thank you!

    Thanks for the friendly update.
    Always fun for you guys when things go unexpectedly wonky, eh?
  • David [Hi-Fi] Moore
    David [Hi-Fi] Moore Posts: 2,872 Site Admin
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    Dragon_Nexus wrote:
    Thanks for the friendly update.
    Always fun for you guys when things go unexpectedly wonky, eh?

    Never a dull moment. icon_e_biggrin.gif
  • jsoetrisno
    jsoetrisno Posts: 17
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    I thought I'm the only one who missed out the individual reward of this event.
    Thanks for this posting & the info!
  • David [Hi-Fi] Moore
    David [Hi-Fi] Moore Posts: 2,872 Site Admin
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    Hi everyone,

    It looks like we have a fix in place and you should start to see your earned rewards coming in.

    Please keep in mind that on occasion, it may take up to 24 hours to receive Event rewards.

    Thanks for your patience!

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