treserio wrote: So I was new to the game, I started via word of mouth from a good friend. I purchased IM 40 while he was 1100 guaranteed, I have since leveled his yellow to lvl 4... Which I have quickly found to be a mistake, and if possible I would very much appreciate it if there is a way to retract this action. Simply by going into the system, modifying the characters yellow skill level and providing me with that same color cover you can make this possible without any other changes in the system. I ask this because it is frustrating me to the point I am no longer motivated to play, and after dropping 150 bucks on the game I would like to be able to continue to express my enjoyment with your product to others. Via reviews on available outlets, be it google play store, facebook, twitter, what have you. Your actions in this simple customer service request will make great an undeniable impact on these responses. Of course the option of requesting a refund from the google store in the amount of 150 us and discontinuing participation in a product I initially endorsed and enjoyed is also available to me. Please show me you're a company that pays some attention to it's customer base, I have also submitted a claim via in game bug report with a similar statement in order to help alleviate any difficulties in processing this request. Many thanks, Tres
pumkin wrote: I'm sorry, 150 bucks? Is that a typo?