FB save option killed my good account :(((

Unknown

Hi there...

I have actually 2 accounts.
1 when the game started i played several weeks and due the lack of time i stopped.
And the second account i started hmmm i guess 1 month ago or so (because i couldnt get my old account back - that FB thing didnt work for me).
And the second is actually my VERY good one.

So the problem is, the german translation for the FB save thing is a bit missunderstading. So i tryed to save my second good account to FB, and BOOM, i think i got my very old first account ((

I belive my ingame name was coRexx (with the second account). I also just bought 20000 HP just before that FB thing happend (i guess 15 minutes ago - if that helps).

I hope there is a possibility to restore this account, otherwise i am so done with this game (and i was actually quite a big spender).

with regards

a sad MPQ player

PS: if you need some cover data, i acutally had about 22k HP, 3/5/5 sentry, and the most recent cover i kept, was the third yellow for my 2*Thor (should be 5/3/5 on this account)

Unknown

If you guys need more information, please ask (i dont really know what is needed for such things).

When i now start MPQ, i have my very old account "coRex", but as i said, i want the newer one "coRexx" back ((

thx in advance.

SilverHawk

Please submit a customer help ticket, those guys should be able to help you.

Unknown

Thx, E-Mail sent.

I hope they can help me, i really like this game ((

SilverHawk

they don't work on the weekend, so they will get to your ticket on Monday. I hope you can hold out until then.

Unknown

i will lose the chance to get 3* human torch, but if i get my acc back, that would be no problem at all

SilverHawk

PM sent. Please let us know if you account is back to normal now or not. Thanks!

Unknown

Awesome guys!

Got my account back.

I REALLY appreciate your support THX!

Unknown

Great to see they helped you out!
I've always feared this as well if my iPad went out or something to get it transferred to a new account!