Anyone else disappointed with how they use the social media?

Unknown
edited August 2014 in MPQ General Discussion
I use "They" because I'm not sure who is running the social media assets for MPQ. Demiurge/D3 etc.
Whoever it is, It's pretty disappointing.

The game is becoming pretty popular and if the forums are any indication, the people who play it WANT to be social and have already begun developing a culture around it.
There is so much opportunity there; interact with players, run contests, and just generally promote the game in a social way.

Instead the Facebook/Twitter are just a dumping ground for "Hey this contest started." which regular players will know anyway when they log on and they almost never respond or interact with fans.

Thoughts?

Comments

  • radiopy
    radiopy Posts: 326 Mover and Shaker
    Yeah, I agree with that. I follow MPQ on Twitter although I don't know why. I would plug any "news/announcements" from the forums there to start. Give away 25 HP or something for retweeting that a contest started - that'll get more people talking and potentially invested. It's a small company and we have IceIX doing...something...as a day job and forum-responding occasionally at nights, but yeah, they need a full-time social media person, if even just an unpaid intern.
  • radiopy wrote:
    Yeah, I agree with that. I follow MPQ on Twitter although I don't know why. I would plug any "news/announcements" from the forums there to start. Give away 25 HP or something for retweeting that a contest started - that'll get more people talking and potentially invested. It's a small company and we have IceIX doing...something...as a day job and forum-responding occasionally at nights, but yeah, they need a full-time social media person, if even just an unpaid intern.

    Oh what a coincidence.

    Who do I send my resume to? icon_razz.gif

    Edit: Demiurge is located in Cambridge. I'm in Boston. Just saying.
  • -Games with a strong sense of community have large loyal fan bases. How can we get that in MPQ?
    -Alliances should do the trick, yes excellent see how much they are all talking to each other now. Well done team.
    -Good now that we have created a strong sense of community we can stop interacting with the players and go work on other things, look how much time we have saved. Victory!
  • radiopy
    radiopy Posts: 326 Mover and Shaker
    timkish wrote:
    radiopy wrote:
    Yeah, I agree with that. I follow MPQ on Twitter although I don't know why. I would plug any "news/announcements" from the forums there to start. Give away 25 HP or something for retweeting that a contest started - that'll get more people talking and potentially invested. It's a small company and we have IceIX doing...something...as a day job and forum-responding occasionally at nights, but yeah, they need a full-time social media person, if even just an unpaid intern.

    Oh what a coincidence.

    Who do I send my resume to? icon_razz.gif

    Edit: Demiurge is located in Cambridge. I'm in Boston. Just saying.

    Dude, they're hiring. http://www.demiurgestudios.com/careers
  • Clintman
    Clintman Posts: 757 Critical Contributor
    If you want them to notice you, posting on these forums is not the way to do it, they do not pay attention to them.
  • radiopy wrote:

    Preference to Applicants with
    ...
    Experience with Atlassian tools - Jira, Confluence
    Expertise with Excel
    ...

    They need even more Excel-sheet guys? And stick to last-century broken tools just to facilitate all those problems we see that no one knows what is released in which version and just tie the plan with coding with QA with deployment and the release notes...

    Come on guys, whoever has a nephew out of real work for years, apply, likely will have an edge over anyone with an ounce of competence.
  • I really like how you manage to boil it down to that, seeing they are looking for a director with that qualification. God forbid that someone in management, with the employment to schedule and manage budgets is asked to know Excel....
  • john1620b
    john1620b Posts: 367
    pasa_ wrote:
    Expertise with Excel
    They need that because they don't have anyone that can create spreadsheets properly (a la Spidey's original protect tile nerf). icon_lol.gif
  • You can tell how much a community loves a game by how harshly they judge the devs.

    You guys must be big fans haha.
  • Eddiemon
    Eddiemon Posts: 1,470 Chairperson of the Boards
    I am disappointed with how I use social media.

    I must stop posting pictures of my anatomy to facebook, pinterest and whatsapp. But I'm fine with in on Linkedin, I think it gives me extra 'presence'.
  • Nemek
    Nemek Posts: 1,511
    timkish wrote:
    You can tell how much a community loves a game by how harshly they judge the devs.

    You guys must be big fans haha.

    Didn't you know that if your company uses Excel (like the vast majority of companies), you've committed a sin. They might even use Word! Or Outlook! How can we trust a company that uses Word??
  • This is good news if they are hiring...

    Or bad if the guys left because of burnout. icon_e_smile.gif
  • Now I have started investigating other similar games, it seems to be another area where D3 just aren't in the same ballpark as other games. Look at that Dr Who thing. They have codes for outfits on a bi-weekly basis, competitions, head up on updates etc etc.

    Maybe it is a completely different set-up, I have no idea, but it just seems to be another area where gamers/fans can communicate with the developers, so therefore is an area D3 basically ignores.
  • user311
    user311 Posts: 482 Mover and Shaker
    Clintman wrote:
    If you want them to notice you, posting on these forums is not the way to do it, they do not pay attention to them.
    If you check the administrators profiles you can see that at least 2 of them log in every day and ICEIX is usually every couple days. Strangely I see them logging in at night so maybe a 3rd shift or something? I dunno. So they are paying attention, its probably just that Naz wont let them post or something.
  • Nemek wrote:
    timkish wrote:
    You can tell how much a community loves a game by how harshly they judge the devs.

    You guys must be big fans haha.

    Didn't you know that if your company uses Excel (like the vast majority of companies), you've committed a sin. They might even use Word! Or Outlook! How can we trust a company that uses Word??

    Seriously. Notepad or GTFO.
  • Nonce Equitaur 2
    Nonce Equitaur 2 Posts: 2,269 Chairperson of the Boards
    In their defense
    IceIX wrote:
    aflynn wrote:
    what can be done about players exploiting OBW and other covers healing abilities in prologue to gain a higher pt total afterwards in PvP events
    We've got an idea about that. It's currently in test at the moment. If it works out, you can expect rioting in the streets on the forums when we talk about what we're planning for a change. Mainly because Prologue healing has been status quo for so long that any change to that is going to make people HULK SMASH angry.

    And he was right. People complained constantly about Spiderman and OBW. Fix put in. And then complaints started on the fix.

    Lots of people have asked for a 2* character. When 2* Torch was released, reaction was violently negative for awhile.

    I've done a fair bit of bashing myself, but I can see why it might be a bit overwhelming.
  • I admit torch wasn't what I was expecting for a new 2* but I was one of the ones asking for more so, thanks, I'll have another.
  • orionpeace
    orionpeace Posts: 344 Mover and Shaker
    In their defense


    And he was right. People complained constantly about Spiderman and OBW. Fix put in. And then complaints started on the fix.

    Lots of people have asked for a 2* character. When 2* Torch was released, reaction was violently negative for awhile.

    I've done a fair bit of bashing myself, but I can see why it might be a bit overwhelming.

    Maybe so, but I think of it this way.

    When my wife asks me the quintessential husband question: "Does this dress make me look fat?"

    How do I respond if I want to be honest?

    I could say: "Ummm...yeah. It does. Maybe you shouldn't go out in public wearing that."

    Or, I could be smart and honest: "Of course not Sweetie. But I don't think it flatters your beautiful figure." - And I go help her pick out something to wear.

    It's all in how you communicate and what your intent is with that communication. They knew it would generate flak when they made the change. But the **** they used to present it was ridiculous, including the part about calling it a "feature". That is why there was a whiplash of feedback and that is why people are upset.

    At this point, they are proving the point that the only thing they care about is their metrics when it comes to making game decisions. We can only hope that they are showing a downward trend and they will pop back in here to use our feedback to right the ship.

    Right now, our voices and our opinions mean diddly-squat, especially if their metrics say the game is performing financially.
  • Simply positing new event starts and/or major patches for the game is pretty much standard for mobile games. The only companies I work with who take social media management very seriously are much, much bigger brands than MPQ / Demiurge.
  • Yeah...have you SEEN what the facebook fans are like? I wouldn't want to deal with them either. It's almost entirely people whining about how hard/unfair the game is and how they're going to quit because they can never get first place with their 1 star Iron Man and blah blah blah. It's really unpleasant. There is zero discussion going on, just 95% whining and the rest is people randomly spamming about alliances and friend requests.