I'm using an Oppo Find X5 Pro running Color Os 13 and having same issue
S22 user and still down after 24 hours
S22 Utra user and game does not load at all. Black screen then crash. Reboot many times. Reinstalled. Still nothing. Worked fine yesterday with no change to the phone. Any word on this??
I know of at least 30+ ppl all having the same issue, this is definetly wide spread seems to be linked to newer phones running the latest android OS
Same issue here. Same phone S22 ultra. All day issue. Awaiting the ASAP fix.
I ended up downloading the previous version from apkmirror. It works fine back on that version
Adding my name to the list of those affected. Hoping someone posts when a fix happens
Samsung s20 user, game will load, will auto close midfight in PVP. Lost to about 10-12 matches due to this. Drained my healthpacks. Sigh!
This is crazy Galaxy s22 plus user can't play for the last 2-days have spent good money on this game probably gonna get kicked from my alliance as well
I love missing out on placement rewards , PVP etc. .....
@Rn_reflux said: I ended up downloading the previous version from apkmirror. It works fine back on that version
I tried that, didn't work for me unfortunately.
This is a little past frustrating. I am one that pays good money with this game. Any updates???
Oneplus 10 pro, worked fine yesterday but this morning I'm getting the black not loading screen.
@Dan9ie said: This is crazy Galaxy s22 plus user can't play for the last 2-days have spent good money on this game probably gonna get kicked from my alliance as well
Hit me up if they kick you. We'll find a spot for you that's more understanding
I'm an alliance leader. My sister co-leads with me. She has s21 and I have s22. I cannot play. She has been letting the alliance know what's going on. The game crashes on her, but she can play fir a bit at least. I put a ticket in. I'm hoping they give the rewards I'm missing, most concerned with the Namora tokens. We shall see...
Day 2 of not being able to get into the game
Hello folks, we understand that this is a very frustrating issue. We have identified what we believe to be the cause and a fix is in testing. I'll keep everyone here as updated as I am able. Thank you.
+1 to this list. Also having issues since update. I thought it was me. Works fine on my S20, not working at all on S22+
@DevpoolMPQ_BCS @IceIX - assume you don't want us all to raise tickets for this?
I expect this will be updated in the thread linked below.
https://forums.d3go.com/discussion/87850/android-black-screen-crash-bug#latest