Lost VIP

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Caracticus
Caracticus Posts: 11 Just Dropped In
in MPQ Bugs and Technical Issues
Hi, I just installed the update (Android) and I found I lost my VIP status.  I purchased my VIP renewal on Sep 28 (one day ago).

Not sure if this only affects me or will be affecting everyone upgrading, so FYI.

Is there anything I can do?

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  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
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    Caracticus said:
    Hi, I just installed the update (Android) and I found I lost my VIP status.  I purchased my VIP renewal on Sep 28 (one day ago).

    Not sure if this only affects me or will be affecting everyone upgrading, so FYI.

    Is there anything I can do?
    Hi - Yes, customer support can assist with this.  Please reach out to them at mpqsupport@d3go.com.  Thanks!

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