Thank you for the feedback, this issue will be investigated!
In order to help us, please provide the following information if you have it
Which Planeswalker? (Full PW Name)
Which Level?
Is it related to a mechanic, trigger or ability text?
All cards in the deck and possible interactions that might have happened.
Thank you,
Marcela.
We could not reproduce this issue. If you face it again please let us know.