DrNitroman said: For example I have a level 360 Hulkbuster. With the update, I was expecting 1 Rescue cover + 2500 shards (the equivalent of 6 covers in total) but instead I got 1 cover and 500 shards.
shadow2999 said: To the Developers, I recognize that this is feedback that has been said by a lot of people, but I feel that understanding the scope of the player base that has felt lied to and has significant ill will towards the information leading up and implementation of this system needs to be accounted for.2. The understanding of the word retroactive isn't that hard and yet, you purposely misled the community by choosing to parse things out in a very ambiguous manner. You took a cool idea and raise expectations, and then disregarded common sense in the implementation. 3. What i read in the forum was the the 2 and 3 star rewards were supposed to be retroactive, yet NONE were given, esp true for all the new feeders. This means your official communication was deceptive.
HoundofShadow said: This is my take and as usual, I'm expecting to get flagged into smithereen, but I think this need to be said.On communication1) If there is any major subsequent update to a thread or if the post is long, the team might want to start a new thread. For example, "Shards Update Part 2". This might help to reach a wider audience and bring more attention to the update.2) I think the team might want to get a lawyer or logician to vet your update or post. Even though I've been here for only 2 years, but the reactions from here are really predictable.We have been through a number of mini-sagas where players in here nitpick the words being used by the team. If the team is not going to define those words, the players in here will define it for you and once they define it, you have to stick with their definitions. When that happens, whatever subsequent explanations by you will be dismissed as excuses. Please remember many players in here live in only a black and white world. In the future, define words where you think players in here will use their own definitions. If necessary, use a Venn Diagram or Logic tree to make the idea clearer. The post won't look as sexy as in the past, but when you are posting in a forum filled with lawyers, they are simply not interested in sexy stuff.On Generosity and GoodwillI said this last year but I'll say this again: It doesn't pay to be generous. In a normal world, generosity or goodwill are appreciated and remembered. People won't expect you to extend goodwill forever or expect you to one-up your previous generosity, but this place does. Think about the reactions towards the rewards given in the new alliance event (I think it was Sinister 600) after Palaces of Power ended, or the subsequent reactions after a few feeders were announced. Think about what the reactions were when Customer Service decided to stop cover swapping. You took their cover swapping service away, even though it didn't belong to them in the first place.Let's say if the team decided to extend goodwill or generosity in the future again, please let them know that whatever generosity or goodwill extended is not a measuring yardstick for future cases. Review-BombingI'm against review bombing because it's not a true representation of the game as a whole but it's an emotional outburst towards game developers. The team is going to set a terrible precedent if the devs decided to give in fully to the players' demands. CompensationsLet's say the team decided to compensate the 5 extra covers for 370 4* characters, it does not mean that these players will start spending money again or they will amend their reviews. Generally, they have short term memory regarding all the good stuff that you have done for them, but when it comes to negative stuff, they will remember it for life. I can't believe there are players still sour about whatever happened between you and them in the past, dating back probably 3-5 years ago.Future ChallengesWe are not done yet with shards and Mighty Tokens rollout into other parts of the game. Since the team mentioned that rewards will be replaced when shards and Mighty Tokens are added into the game, I'm expecting players to stop spending money, quit the game or review bomb the game again when you roll out these changes. The players simply hate tradeoffs, unless it involves trading 1 HP or 1 iso-8 for 1 Mighty Token.Good luck, and I hope the game can make it to the 10th anniversary after this saga.
Warbringa said: HoundofShadow said: This is my take and as usual, I'm expecting to get flagged into smithereen, but I think this need to be said.On communication1) If there is any major subsequent update to a thread or if the post is long, the team might want to start a new thread. For example, "Shards Update Part 2". This might help to reach a wider audience and bring more attention to the update.2) I think the team might want to get a lawyer or logician to vet your update or post. Even though I've been here for only 2 years, but the reactions from here are really predictable.We have been through a number of mini-sagas where players in here nitpick the words being used by the team. If the team is not going to define those words, the players in here will define it for you and once they define it, you have to stick with their definitions. When that happens, whatever subsequent explanations by you will be dismissed as excuses. Please remember many players in here live in only a black and white world. In the future, define words where you think players in here will use their own definitions. If necessary, use a Venn Diagram or Logic tree to make the idea clearer. The post won't look as sexy as in the past, but when you are posting in a forum filled with lawyers, they are simply not interested in sexy stuff.On Generosity and GoodwillI said this last year but I'll say this again: It doesn't pay to be generous. In a normal world, generosity or goodwill are appreciated and remembered. People won't expect you to extend goodwill forever or expect you to one-up your previous generosity, but this place does. Think about the reactions towards the rewards given in the new alliance event (I think it was Sinister 600) after Palaces of Power ended, or the subsequent reactions after a few feeders were announced. Think about what the reactions were when Customer Service decided to stop cover swapping. You took their cover swapping service away, even though it didn't belong to them in the first place.Let's say if the team decided to extend goodwill or generosity in the future again, please let them know that whatever generosity or goodwill extended is not a measuring yardstick for future cases. Review-BombingI'm against review bombing because it's not a true representation of the game as a whole but it's an emotional outburst towards game developers. The team is going to set a terrible precedent if the devs decided to give in fully to the players' demands. CompensationsLet's say the team decided to compensate the 5 extra covers for 370 4* characters, it does not mean that these players will start spending money again or they will amend their reviews. Generally, they have short term memory regarding all the good stuff that you have done for them, but when it comes to negative stuff, they will remember it for life. I can't believe there are players still sour about whatever happened between you and them in the past, dating back probably 3-5 years ago.Future ChallengesWe are not done yet with shards and Mighty Tokens rollout into other parts of the game. Since the team mentioned that rewards will be replaced when shards and Mighty Tokens are added into the game, I'm expecting players to stop spending money, quit the game or review bomb the game again when you roll out these changes. The players simply hate tradeoffs, unless it involves trading 1 HP or 1 iso-8 for 1 Mighty Token.Good luck, and I hope the game can make it to the 10th anniversary after this saga. So to summarize your advice to D3: They should stick their head in the sand and ignore everything? I think that is a dangerous practice for a business in the extremely discretionary consumer sector to operate with.
Karass said: To put it mildly, I feel very skeptical on the benefits of shards over BHs, and this update to feeders is underwhelming. I would have been very much rewarded in the old system a whopping ammount of 5* which, snap, turned into dust (Thanos much?) -- I mean, shards, which didnt compare to what I'd have gotten otherwise.It feels wrong to me, and I don't think I'm the only one here. Members in my alliance wont renew VIP and I feel like joining them altogether, as it's the only weight we seem to have on you.Until you make the necessary changes to the game, this is goodbye from my wallet.
optimus2861 said: My personal anecdote to add to the pile. I didn't notice it yesterday. My 5* Storm sits at 5/5/1, with 4 saved covers starting the day yesterday. So the feeders updated and I got yet another black cover. Growl, grumble, save. Ok fine.Only today I realize that my 4* Thor is at exactly level 300. Meaning I got 100 shards for Storm, instead of the 500 I could potentially have received had she been just 7 levels lower yesterday morning. I could've had a 5/5/2 and potentially champed her. Do you know when I might cycle 4* Thor? 2022, 2023? I'm not a heavy spender nor do I bother chasing placement 99% of the time. Why did I just get effectively punished for having earned Thor levels months ago?
Krek said: I'll give you 3 immediate examples and this not based on math but purely goal oriented as I have had to be to keep playing after getting kicked in the teeth again and again with these updates. 1. My gamora is 297 I was looking forward to getting her to 300 and a thanos cover. with new rewards: 400 shards and that's counting 2 levels of rewards.2. my wolverine is 313 and I was looking forward to finishing the covers on OML when 320. now: a few shards and even if it's enough for a cover it's over many levels and I lose covers overall on EVERY 4* 3. my 311 medusa: same as wolverine: I can forget to finish black bolt by 320 and losing covers over all.4. antman 299: forget about wasp cover and losing covers the list goes on.
DarthDeVo said: optimus2861 said: My personal anecdote to add to the pile. I didn't notice it yesterday. My 5* Storm sits at 5/5/1, with 4 saved covers starting the day yesterday. So the feeders updated and I got yet another black cover. Growl, grumble, save. Ok fine.Only today I realize that my 4* Thor is at exactly level 300. Meaning I got 100 shards for Storm, instead of the 500 I could potentially have received had she been just 7 levels lower yesterday morning. I could've had a 5/5/2 and potentially champed her. Do you know when I might cycle 4* Thor? 2022, 2023? I'm not a heavy spender nor do I bother chasing placement 99% of the time. Why did I just get effectively punished for having earned Thor levels months ago? It's actually worse than you think. If you had just one less 4* Thor cover (not 7), you would have gotten 250 shards retroactively for 5torm, then another 250 when you hit Level 300. But one extra level means you won't finish covering 5torm until 4* Thor hits 340 instead of 320.I guess in some fairness, under the old system you would have needed to get 4* Thor to 360 to finish 5torm. So you've got that going for you, which is good. 🤷♂️