Trick or treat [Investigating]

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Julie71
Julie71 MTGPQ Mod Posts: 707 Critical Contributor
edited October 2019 in MtGPQ Bugs & Technical Issues
No candy ??? I didn't receive any prize for coming in 26th in my platinum tier. Only missed 5 points. Had 25 players with perfect scores. :( Makes me sad to do all that work for noda.
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  • Tremayne
    Tremayne Posts: 1,611 Chairperson of the Boards
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    You are not alone.
  • RUR
    RUR Posts: 11 Just Dropped In
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    And I join the cry... All my time wasted to get those points...
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,277 Chairperson of the Boards
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    Hello guys,

    Those who didn't receive the event's rewards and didn't open a ticket with Costumer Support, please send me your UID and your rank position through DM here.
    We'll be sending the correct amount of rewards.
    Thank you for your patience.
  • soultwist
    soultwist Posts: 325 Mover and Shaker
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    How about the people with tickets that are being told they need a screenshot?
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    edited October 2019
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    Hi Everyone - We will be sending compensation to all players shortly in the game but if you fall inside the Top 100, please send information about your rank position and your UID to @Oktagon_Support here in the forums if you haven't yet reached out to CS.  Or you can email customer support at mtgpqsupport@d3go.com and the team can assist.

    Thank you!

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