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MtGPQ Bugs & Technical Issues
Trick or treat [Investigating]
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Julie71
MTGPQ Mod
Posts:
707
Critical Contributor
October 2019
edited October 2019
in
MtGPQ Bugs & Technical Issues
No candy ??? I didn't receive any prize for coming in 26th in my platinum tier. Only missed 5 points. Had 25 players with perfect scores.
Makes me sad to do all that work for noda.
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Tremayne
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1,612
Chairperson of the Boards
October 2019
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You are not alone.
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RUR
Posts:
11
Just Dropped In
October 2019
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And I join the cry... All my time wasted to get those points...
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Magic:PQ Support Team
ADMINISTRATORS
Posts:
3,278
Chairperson of the Boards
October 2019
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Hello guys,
Those who didn't receive the event's rewards and didn't open a ticket with Costumer Support, please send me your UID and your rank position through DM here.
We'll be sending the correct amount of rewards.
Thank you for your patience.
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soultwist
Posts:
325
Mover and Shaker
October 2019
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How about the people with tickets that are being told they need a screenshot?
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LakeStone
Posts:
1,377
Community Moderator
October 2019
edited October 2019
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Hi Everyone - We will be sending compensation to all players shortly in the game but if you fall inside the Top 100, please send information about your rank position and your UID to
@Oktagon_Support
here in the forums if you haven't yet reached out to CS. Or you can email customer support at mtgpqsupport@d3go.com and the team can assist.
Thank you!
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