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MPQ Bugs and Technical Issues
Specials Summary Screen Stuck Open [Investigating]
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Borstock
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2,547
Chairperson of the Boards
August 2019
edited August 2019
in
MPQ Bugs and Technical Issues
On Android, I encountered a bug where the screen that pops up summarizing the specials on the board for each team wouldn't go away. This screen covered my team up so I couldn't select anyone to fire their powers. When I pressed the X, the button depressed, but nothing happened. I tried minimizing the window and going back in, but that didn't clear it. I was able to finish the match, but the only damage I could do was match damage the rest of the way. The next match, the issue did not repeat.
I don't know how to recreate the error and it hasn't happened again.
//Edited Title - Tombstone
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DeNappa
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1,369
Chairperson of the Boards
August 2019
edited August 2019
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I had a similar issue (iOS). I had opened the tile details for some nonspecial tile, and somehow that window stayed open during my match and the AI's turn. It only went away after I clicked another tile, replacing the 'old' information window that I could close normally.
/edit: can;t recall if this was R185 or R184.
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abmoraz
Posts:
712
Critical Contributor
August 2019
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I have noticed that since R185, my screen touch seems ... "off". I have to touch about a 1/4" above where I want to interact with (about 1 full gem in the actual game portion). I was having an issue trying to start a match because I couldn't click the "FIGHT" button (until I tapped above it and it depressed).
Dunno if this is the same thing or not. Just trying to add more info to the pile.
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TPF Alexis
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3,826
Chairperson of the Boards
August 2019
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This was happening to me last night, specifically in the Venom Bomb Loaner Node. Pretty much exactly as DeNappa describes above.
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firethorne
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1,505
Chairperson of the Boards
August 2019
edited August 2019
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Yep. Happening on my phone (Samsung S9).
DeNappa
said:
/edit: can;t recall if this was R185 or R184.
184 for me. Can tell because 185 added the awful grey navigation bar to my screen, which wasn't in this screenshot.
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Tombstone
ADMINISTRATORS
Posts:
1,208
Chairperson of the Boards
August 2019
edited September 2019
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Hi everyone, the team is currently looking into this issue. The current workaround that you can use when you encounter this issue is to tap on a tile on the board to bring up its description instead and then tap the X to close the window.
1
eddidit
Posts:
86
Match Maker
September 2019
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There are times when the info box telling you how much damage the tile does doesn't close when hitting the X. The work around is to tap a different tile to get a new box to pop up then the box can close. I'm on Android ver9
Also the Google Play store keeps randomly opening up.
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HoundofShadow
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8,004
Chairperson of the Boards
September 2019
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I got the info box stuff as well.
I didn't experience anything regarding Google Play randomly opening up.
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Tombstone
ADMINISTRATORS
Posts:
1,208
Chairperson of the Boards
September 2019
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@eddidit
@HoundofShadow
I'll add this to the known issues list. The current workaround that you can use when you encounter this issue is to tap on a tile on the board to bring up its description instead and then tap the X to close the window.
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abmoraz
Posts:
712
Critical Contributor
September 2019
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Just chiming in to say this happens to me too on Android.
@Tombstone
's workaround above does work. Once you click on a different gem, the "X" for the summary becomes tappable and you can close the summary box.
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