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Known Issue: GRN Elite Packs Card Discrepancy (11/30/18)
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Brigby
ADMINISTRATORS
Posts:
7,757
Site Admin
November 2018
edited November 2018
in
MtGPQ General Discussion
Hi Everyone,
With the release of 3.0, we introduced the first rotation of Guilds of Ravnica Elite Packs into the game. Although the contents were accurately listed, we understand that there may have been some confusion regarding the contents between the Rare+ and the Mythic+ Elite Packs; specifically regarding the Mythics and Masterpiece cards in both.
As such, for any player that purchased a Guilds of Ravnica Elite Pack(s) from this collection between November 13th and November 30th, please reach out to customer support and the support team will provide you a one-time amount of 120 Mana Jewels.
Thank you for understanding!
3
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tfg76
Posts:
258
Mover and Shaker
December 2018
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Not sure why they don't refund the entire purchase?
1
Tilwin90
Posts:
662
Critical Contributor
December 2018
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It's because they can probably not tell the difference as to who purchased what amount and what type of pack. Hence they are going for the "minimal damage" here, which is 1x 120 pack.
Can't say I am pleased with this resolution but whatever... I know if I complain more about this people will start jumping how ungrateful I am blah-blah-blah.
*sighs* If only I didn't know how this industry works...
2
wereotter
Posts:
2,064
Chairperson of the Boards
December 2018
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Also, because even if you didn't have a chance of getting a card you were after (because it wasn't in the packs) you still did get a mythic rare card.
0
IM_CARLOS
Posts:
640
Critical Contributor
December 2018
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I like it. I went after an m+ EP and got 120 cash back. Actually there were three packs, but hey a MP came around.
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