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MPQ Bugs and Technical Issues
Pausing [Investigating]
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zeddicus
Posts:
77
Match Maker
September 2018
edited October 2018
in
MPQ Bugs and Technical Issues
My game constantly pauses. Even during match moves. Move red tile pauses hit resume then it completes move. Any one else encounter this
//Edited Title -Brigby
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Tombstone
ADMINISTRATORS
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1,208
Chairperson of the Boards
October 2018
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@zeddicus
Does this only happen with MPQ or do you notice anything similar in other apps (ie pausing while watching videos or any other erratic behavior)? What device and model number are you using?
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zeddicus
Posts:
77
Match Maker
October 2018
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So far just mpq
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zeddicus
Posts:
77
Match Maker
October 2018
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Plus has hard time connecting. Ask Google play account, then runs 30 plus minutes trying to connect. If it even does
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Tombstone
ADMINISTRATORS
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1,208
Chairperson of the Boards
October 2018
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@zeddicus
Unfortunately, the only thing I can recommend is to submit a ticket to Customer Support so they can investigate this issue more closely.
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Brigby
ADMINISTRATORS
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7,757
Site Admin
October 2018
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Hi
@zeddicus
. Are you using an Android device? I know I've personally swiped down and hit my device's minimize button on accident before, causing it to pause. Could that possibly be one of the reasons you're encountering this issue?
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zeddicus
Posts:
77
Match Maker
October 2018
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I am and knew that could happen but have not I have watched close for it
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Brigby
ADMINISTRATORS
Posts:
7,757
Site Admin
October 2018
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zeddicus
said:
I am and knew that could happen but have not I have watched close for it
Hmm understood. I'll pass it along to the team for investigation. In the meantime, if you encounter it again and have additional information to provide, please feel free to add to this thread for the team's review. Thanks!
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Mattjimf
Posts:
139
Tile Toppler
October 2018
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I have this happen whenever updates are downloading for other apps while playing, never really knew why, just avoided playing while updates are going on.
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