Games
News
Blog
Forums
About
Support
Home
›
MPQ Bugs and Technical Issues
Trying to add level freezes the app. [Investigating]
Options
DanielleL
Posts:
119
Tile Toppler
June 2018
edited June 2018
in
MPQ Bugs and Technical Issues
I got a cover for 2* Bullseye, went to my roster, and clicked 'add level'. It went to his page where it usually adds the level but instead of adding, it froze for two seconds then the app closed with a pop saying 'Puzzle Quest keeps stopping'. So it makes me close the app. I tried multiple times. I even restarted my phone and tried again. I also tried going from Bullseye's page instead and the same thing happened. I even levelled up other characters a few hours earlier with no problem. So it might just be a issue with him. Anyone know how to fix this or should I just send a support ticket?
0
Comments
Tombstone
ADMINISTRATORS
Posts:
1,208
Chairperson of the Boards
June 2018
Options
The team is currently looking into this issue. One work around that seems to fix this is to level up any other character in your Roster and then try to level up the character that was having the problem again.
0
DanielleL
Posts:
119
Tile Toppler
June 2018
edited June 2018
Options
No one else to level up currently, unfortunately. Should be able to try that after receiving tomorrow's DDQ's 3* cover. I'll let you know if that works for me, thanks!
Edit: Got a 1* Hawkeye, sold that, tried levelling up 2* Bullseye right after and it worked. So problem fixed.
0
Twysta
Posts:
1,597
Chairperson of the Boards
June 2018
Options
I get this a lot on Steam.
It only happens though when the reward is for a cover.
I end having having to restart and/or level up another character which doesn't always work.
0
Categories
All Categories
44.3K
Marvel Puzzle Quest
1.4K
MPQ News and Announcements
20K
MPQ General Discussion
3K
MPQ Tips and Guides
2K
MPQ Character Discussion
170
MPQ Supports Discussion
2.5K
MPQ Events, Tournaments, and Missions
2.8K
MPQ Alliances
6.3K
MPQ Suggestions and Feedback
6.2K
MPQ Bugs and Technical Issues
13.2K
Magic: The Gathering - Puzzle Quest
485
MtGPQ News & Announcements
5.3K
MtGPQ General Discussion
98
MtGPQ Tips & Guides
394
MtGPQ Deck Strategy & Planeswalker Discussion
282
MtGPQ Events
60
MtGPQ Coalitions
1.2K
MtGPQ Suggestions & Feedback
5.5K
MtGPQ Bugs & Technical Issues
548
Other 505 Go Inc. Games
21
Puzzle Quest: The Legend Returns
5
Adventure Gnome
6
Word Designer: Country Home
377
Other Games
141
General Discussion
236
Off Topic
7
505 Go Inc. Forum Rules
7
Forum Rules and Site Announcements