Support ticket. No response.

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Opened a support ticket on the 20th and have not recieved any support

Comments

  • Gormhaus
    Gormhaus Posts: 190 Tile Toppler
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    Sorry i dont know why this posted 3 times.
  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
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    While you are not meant to discuss support tickets here, your obligation only applies if the company is meeting theirs. It's a "mutual obligation" situation.
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
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    @Gormhaus I'm sorry to hear that you haven't received a response back from our Customer Support team yet. Do you have the reference number for it? If you can message me that number, I'd be happy to take a look at your ticket, and see if there is anything I can do to help.