Leveling Karn and Something Went Wrong

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ElfNeedsFood
ElfNeedsFood Posts: 944 Critical Contributor
in MtGPQ Bugs & Technical Issues
I leveled Karn up today, got a SWW, followed by a “Cannot Complete Purchase” prompt and then it set Karn back to level 1 and took my Runes. Additionally any time I add runes to Karn now, they just go away and he stays at level 1. 
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  • HJ16
    HJ16 Posts: 26 Just Dropped In
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    Same here
  • magusnebula
    magusnebula Posts: 18 Just Dropped In
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    Yeah I lost 15k+ runes on leveling him, and I am not receiving some runes from completing matches. I'm afraid to use crystals and jewels for fear of losing them too.
  • magusnebula
    magusnebula Posts: 18 Just Dropped In
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    ElfNeedsFood said:
    I leveled Karn up today, got a SWW, followed by a “Cannot Complete Purchase” prompt and then it set Karn back to level 1 and took my Runes. Additionally any time I add runes to Karn now, they just go away and he stays at level 1. 
    I should point out, this is my exact issue as well. Then It errors out.

     
  • Grixis197
    Grixis197 Posts: 188 Tile Toppler
    edited April 2018
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    Don’t Know whats happening with you guys as mine and others were ok, unless it was ok to begin with then hours later thats when this issue started maybe

  • GigaGuess
    GigaGuess Posts: 7 Just Dropped In
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    Not just Karn. Angrath ate 5000 runes on me.
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
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    magusnebula said:
    Yeah I lost 15k+ runes on leveling him, and I am not receiving some runes from completing matches. I'm afraid to use crystals and jewels for fear of losing them too.
    GigaGuess said:
    Not just Karn. Angrath ate 5000 runes on me.
    Did you use the filter to search for those Planeswalkers? We recently noticed a really peculiar bug where using the filter will cause it to appear like players are losing runes and only leveling up 1 XP at a time. Unchecking the filter should correct that. Is that what you two are experiencing?
  • magusnebula
    magusnebula Posts: 18 Just Dropped In
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    I didn't use a filter, just selected him in the planeswalkers menu, leveled him fully. He's still level 1 and my rune balance is 0. 
  • magusnebula
    magusnebula Posts: 18 Just Dropped In
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    It's worth mentioning my platform for developers. I'm on Android 7.1.1. I'm curious to see if this was crossplatform.
  • GigaGuess
    GigaGuess Posts: 7 Just Dropped In
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    Likewise. Angrath is right at the top, so no searching was necessary. And I’m iOS.
  • ElfNeedsFood
    ElfNeedsFood Posts: 944 Critical Contributor
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    No search for me either. I had just bought Karn. I can level him now and I have a ticket entered about the lost Runes. 

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