Arinya wrote: Anyone get a response back from Customer Support? I've sent 3 emails since Saturday and nothing. I actually gave this a shot and got up to Rank 50 and all for nothing!
Nemek wrote: Arinya wrote: Anyone get a response back from Customer Support? I've sent 3 emails since Saturday and nothing. I actually gave this a shot and got up to Rank 50 and all for nothing! It's just been a single business day, and I imagine there's a backlog of stuff from over the weekend...
Arinya wrote: = Nemek wrote: Arinya wrote: Anyone get a response back from Customer Support? I've sent 3 emails since Saturday and nothing. I actually gave this a shot and got up to Rank 50 and all for nothing! It's just been a single business day, and I imagine there's a backlog of stuff from over the weekend... Agreed but I'd be happy with a simple automated response so I know I have a ticket open.
SparkleMotion wrote: Same deal. Submitted three feedback tickets, and haven't gotten any sort of response, automated or otherwise.
IceIX wrote: SparkleMotion wrote: Same deal. Submitted three feedback tickets, and haven't gotten any sort of response, automated or otherwise. Just as a note, we don't have automated responses. Even if it's a form letter due it being a more common issue, it was still sent by a human hand.