Heroic Story Quests freeze after matching gems

BigMattSwizzle
BigMattSwizzle Posts: 2 Just Dropped In
in MtGPQ Bugs & Technical Issues
Heroic quests - for example, Chandra 2 - consistently freeze after matching gems. Freeze happen at varying points of the cascade process. In some cases it freezes after match but before any replacement gems fall. Other times some but not all of the gems fall, and others all gems fall but new resultant matches aren't made (leaving screen frozen with 3+ adjacent identical gems.) 

Does not happen on every match but reliably happens in most heroic story quests. I'm playing on android.

Comments

  • AresOmega
    AresOmega Posts: 75 Match Maker
    This sounds like the heroic mission support destruction freeze bug, which should be fixed when the next update drops. Does the freeze happen to you when one of the opponent's supports is destroyed? 
  • Scottyp_123
    Scottyp_123 Posts: 85 Match Maker
    This happened to me about 10 minutes ago, Heroic Chandra 1, she matched some gems that destroyed her own support and the game froze. The only thing that worked was the menu and I had to quit. 
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi @Sottyp_123. Did you encounter this issue before or after updating to 2.2?
  • Scottyp_123
    Scottyp_123 Posts: 85 Match Maker
    Brigby said:
    Hi @Sottyp_123. Did you encounter this issue before or after updating to 2.2?
    Before the update. 
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Sottyp_123 said:
    Brigby said:
    Hi Sottyp_123. Did you encounter this issue before or after updating to 2.2?
    Before the update. 
    Ah! This issue should be fixed then in the most recent update. Are you still encountering it?

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