Game Freezes

TheElement
TheElement Posts: 25 Just Dropped In
edited September 2016 in MtGPQ Bugs & Technical Issues
Today is the third time I have contacted support about game freezes. I normally would not care in a Quick Battle or deck tuning. I DO care however when it causes me losses in a high level event like the Saheeli Rai. I have received two automated messages and no actual support from Customer Service. I am blanketing the forums as well to try to get someone to acknowledge a fix. The last time I messaged support about a freeze, the automated message said it was fixed. hmmmm.....

screenshot_2016-09-13-08-50-41.png

Even with new cards freezing is an issue.

Comments

  • David [Hi-Fi] Moore
    David [Hi-Fi] Moore Posts: 2,872 Site Admin
    The dev team have been looking into the reports of freezing and it is high on the priority list of upcoming fixes.

    Thank you for contacting Support. The details you provide can help the team recreate the issue. Freezing and crashing fixes can be tricky to nail down with so many different devices out there - as well as so many cards in-game where different interactions need to be investigated.

Categories