NEW UPDATE CRASH GALAXY PHONES

Unknown
Unknown
edited January 2014 in MPQ Bugs and Technical Issues
When the update came up, the game doesnt initiate anymore.

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Comments

  • Unknown
    Unknown
    I'm on a samsung Galaxy S3, and I'm still ok. What exact model of Galaxy are you running, and what Android OS version? Submit a support ticket as detailed in the sticked thread, and include that information, it may be useful. (Posting it here doesn't hurt either, but the ticket is the important thing).
  • Unknown
    Unknown
    Galaxy 2 Version 2.3.6.
  • Unknown
    Unknown
    eduardoironman wrote:
    Galaxy 2 Version 2.3.6.

    galaxy blaze 4g android version 2..3.6. t mobile.

    ticket submitted to email address
  • Unknown
    Unknown
    Yup, can't get in, I get the error "Failed to load system file (Error 0) Please try reinstalling" Since I can't play your game anymore can i get my money back? It's an Android Samsung Galaxy S2 T-mobile version 2.3.6
  • Unknown
    Unknown
    Galaxy nexus, android 4.3, update also broke the game
  • Unknown
    Unknown
    finwe wrote:
    Galaxy nexus, android 4.3, update also broke the game

    Yikes! I have a Galaxy 4, Android 4.3. Thanks for posting this; looks like I won't be updating until this gets resolved.
  • Unknown
    Unknown
    Updated won't open now just keeps loading. Galaxy S4 4.3
    Uninstalled reinstalled a couple of times what about my characters and all the time I put in to build them up?
  • Unknown
    Unknown
    finwe wrote:
    Galaxy nexus, android 4.3, update also broke the game

    After sleeping and restarting the phone it works now for me.
  • Unknown
    Unknown
    Galaxy S2, Sprint, running 4.1.2, works fine
    serrot82 wrote:
    Updated won't open now just keeps loading. Galaxy S4 4.3
    Uninstalled reinstalled a couple of times what about my characters and all the time I put in to build them up?

    I hope you linked with Facebook... otherwise you're probably screwed.
  • Unknown
    Unknown
    If you didn't link w/ FB then support can restore the profile as long as you have the PvP name.
  • Unknown
    Unknown
    I'm personally using a Samsung Galaxy S3 (Jellybean, with firmware 4.3) and have updated the game yesterday, and have yet to see any problems. Not sure how you guys are experiencing problems
  • Unknown
    Unknown
    For me, I kept skipping the update yesterday until it was forced on me (it just started updating on its own). I was in a panic, but thankfully the game still worked after the update. Galaxy 4, Android 4.3

    I know this is not really helping, but figured that maybe this little bit of info might somehow be of help for the devs.

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