If you experience an issue playing the game: Send an email to mobilesupport@d3p.us with your issue. Please include your user name (check the leaderboards in any Versus Tournament if you're unsure of yours) and any other applicable information. For example, if the bug has to do with Facebook gifting, it's probably best to include the email account that you have linked with Facebook. The Feedback Form in-game is a secondary method of creating a ticket. At this time, I would not recommend using that for something important as we have identified an issue where tickets may get lost on send from that form. A direct email will be a more sure way of contacting us for now until a fix is put in place. Note that IceIX, Elecroblast, and the other Forum Admins are not Customer Support. While we talk with that team regularly, we do not have direct access to the toolset that Customer Support uses, so we can't directly help with tickets.