Name and alliance reset

MetalPumpkiN
MetalPumpkiN Posts: 6 Just Dropped In
in MPQ Bugs and Technical Issues

I played the game 3 hours ago and everything seemed right.

Now I came back into the game and it made me choose a new name, kicked me out of my alliance and made me join the Venom Bomb event again.

It looks like I did not lose any progress.

But it sure looks broken.

Tagged:

Comments

  • MetalPumpkiN
    MetalPumpkiN Posts: 6 Just Dropped In

    About the Venom Bomb event.
    The game shows the nodes correctly, with how many times I've completed each node and the remaining prizes available.
    But the leaderboard has been reset. So it looks like I have 50000+ points, but it counts as 0.

  • MetalPumpkiN
    MetalPumpkiN Posts: 6 Just Dropped In


    It looks like this.

  • MetalPumpkiN
    MetalPumpkiN Posts: 6 Just Dropped In


    And I can't join the same alliance again, because I'm still there.
    Also, I couldn't pick the same name again.

  • Al_Paca
    Al_Paca Posts: 20 Just Dropped In

    This bug bit me too - I have no name and can't restore it, and I got booted from my alliance :'(

  • LuxAurae
    LuxAurae Posts: 23 Just Dropped In

    This isn't resetting your name or progress. It's you being untethered from your account/back up and you started a new account.
    A simple e-mail to CS will let them connect your real account back to your game. Just give them your old account data (if you have a proof of purchase of something even better) and the new account you created.

    Same for you @Al_Paca

    Both of you just send a ticket. Will get resolved quickly.

Categories