Game doesn't load (stuck on marvel logo)

Nocturnem825
Nocturnem825 Posts: 2 Just Dropped In
in MPQ Bugs and Technical Issues

Since yesterday android version doesn't load (i tried 2 different phones and a tablet and even steam version same problem). Reinstalling didn't helped

Comments

  • Dmtr
    Dmtr Posts: 1 Just Dropped In

    I had the same problem. VPN helps me to go through it. After that game starts, but without VPN, it full of freezes and crashes

  • grenadier
    grenadier Posts: 141 Tile Toppler
    edited 12 November 2025, 23:46

    Getting stuck on Marvel screen on Steam. I have never had this problem before, even though I know it has been a problem for others.

    This only started with today's patch. (Nov. 12)

  • dingao666
    dingao666 Posts: 76 Match Maker

    for me when i start up game freeze at marvel logo
    but on second try i wait a way longer and the game start again

    im playing on steam, never had this problem before

  • Jash735
    Jash735 Posts: 170 Tile Toppler

    I’m getting the freeze after the update on iOS.

  • qandols
    qandols Posts: 1,236 Chairperson of the Boards

    On steam it loaded after a restart.

  • phoenixlk
    phoenixlk Posts: 32 Just Dropped In

    Steam - waited around 10 minutes after restart game and steam

  • DeNappa
    DeNappa Posts: 1,434 Chairperson of the Boards

    I think it's busy deleting cache/assets at that time to reduce installed app size. I let it sit for a few minutes and it proceeded normally. Installation size (on my iPad) reduced from 5.5GB to ~800MB. That's kind of a win I guess, in the end?

    HEY DEVS: Was a progress indicator for this really too much to ask?!

  • Krazy
    Krazy Posts: 86 Match Maker

    @DeNappa said:
    I think it's busy deleting cache/assets
    HEY DEVS: Was a progress indicator for this really too much to ask?!

    You are correct that is what it is doing.
    This will happen after every major release going forward. (unless they remove that)

    Unfortunately a progress indicator with a percentage is not an option.
    A "Clearing cache..." text message should be an option. (Which would need to be translated into all the languages they support)

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