Update crashed the game

palenoue
palenoue Posts: 65 Match Maker
in MPQ General Discussion

Got the latest update in hopes you fixed the lag/freezing/connection issues. Now the game just freezes as soon as I start a match. Tried everything in the "Dealing With Yet Another Update The Ruins The Game" list that rarely helps.

So when are you going to fix this so I can play again?

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Comments

  • Jonny1Punch
    Jonny1Punch Posts: 444 Mover and Shaker

    Prior to the update my game would freeze/crash about every other match. After the update it now crashes on the character loading screen or early in the start of a match.

    One of the recent updates deleted my entire account and roster.

    CS response: These are normal issues all players are experiencing.

  • bluewolf
    bluewolf Posts: 6,609 Chairperson of the Boards

    To be fair, crashes are normal issues at this point.

    When I updated to iOS 26, the game now basically freezes my entire phone about once a day. After a minute or so my phone unfreezes. The app then starts to flicker like I'm at a rave and I need to close it and restart as it's completely frozen.

  • MegaBee
    MegaBee Posts: 1,300 Chairperson of the Boards

    @Jonny1Punch said:
    Prior to the update my game would freeze/crash about every other match. After the update it now crashes on the character loading screen or early in the start of a match.

    One of the recent updates deleted my entire account and roster.

    CS response: These are normal issues all players are experiencing.

    Did they restore your account?

  • SuperCarrot
    SuperCarrot Posts: 312 Mover and Shaker

    @bluewolf said:
    To be fair, crashes are normal issues at this point.

    When I updated to iOS 26, the game now basically freezes my entire phone about once a day. After a minute or so my phone unfreezes. The app then starts to flicker like I'm at a rave and I need to close it and restart as it's completely frozen.

    This is exactly what I’m experiencing. I guess next time I’ll put some Tiësto on and make the best of it.

  • DeNappa
    DeNappa Posts: 1,431 Chairperson of the Boards

    iOS user here. Can confirm. Latest version seems to crash even more for me on than the versions before which already weren't stable, to put it mildly.

    updated my ipad os to latest version, didn't help. freed up more space (sometimes this seems to help struggling apps), nope. Hard turn off my device for a cold reboot, nope.

    Sometimes it holds out a few matches. Other times it crashes during the 1st play after a restart.

    It's just embarrassing at this point.

  • Hellblazer666
    Hellblazer666 Posts: 382 Mover and Shaker

    I'm on ipad 10th generation and the new update from yesterday worked fine for me

  • Jonny1Punch
    Jonny1Punch Posts: 444 Mover and Shaker

    @MegaBee said:

    @Jonny1Punch said:
    Prior to the update my game would freeze/crash about every other match. After the update it now crashes on the character loading screen or early in the start of a match.

    One of the recent updates deleted my entire account and roster.

    CS response: These are normal issues all players are experiencing.

    Did they restore your account?

    Yes. Although I am not a massive fan of CS lately, I will give them credit here; I was fully restored within 24 hours.

  • RTA3000
    RTA3000 Posts: 43 Just Dropped In
    edited 30 October 2025, 12:15

    The problem I’m having is it freezes but then i can’t quit/close the game or even turn my phone off. I just have to wait until the app decides to exit itself. The whole process of ‘crashing’ can take about 10 minutes! Playing on iPhone 15 pro with uptodate iOS.

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