Game down for anyone else?

Kross
Kross Posts: 173 Tile Toppler
in MPQ General Discussion

I have gotten nothing but those loading circles for about 8 hours straight.

Anyone else in the same boat?

Comments

  • entrailbucket
    entrailbucket Posts: 7,286 Chairperson of the Boards

    Seems fine for me. Check your WiFi?

  • Str8
    Str8 Posts: 5 Just Dropped In

    I have those circles for two months

  • papanick218
    papanick218 Posts: 5 Just Dropped In

    The same thing happened to me. About 9 hours ago when I went to check alliance rewards. Since then after the % loading bar, it freezes on the red rings.

    I’ve tried restarting the app, restarting the phone, even deleting the app and reinstalling. It’s not a problem with my account, because it happens after reinstalling but before inputting account details.

    I’ve sent in a CS ticket, but guessing nothing will change until after the weekend.

  • Phumade
    Phumade Posts: 2,623 Chairperson of the Boards

    post your hw platform and OS specs. Works okay for me on ios ipad

  • Str8
    Str8 Posts: 5 Just Dropped In

    I have sent my information in multiple time. Hardware, and specs. Nothing. It would be nice to get regular updates, but nothing. I had a recommendation posted here to use a link to fix the problem. I just put too much time into losing my data that I can only do it if it comes from 505 developers. I appreciate the recommendation and I believe people here really want to help. I just can lose my data and not get anything.

  • palenoue
    palenoue Posts: 64 Match Maker

    Same problem here. Wifi is working with all other apps, iPad working with all other apps, everything is working fine except for MPQ. Same problems as last month.

  • papanick218
    papanick218 Posts: 5 Just Dropped In

    I finally got it working. I tried logging in with a vpn and the game loaded. Closed the game, turned off the vpn, and the game loads as normal off my regular ip address.

    So yeah, try using a vpn.

  • Kross
    Kross Posts: 173 Tile Toppler

    Unfortunately I don’t have a VPN.

    I am in Asia. Is it possible this is a regional thing?

  • papanick218
    papanick218 Posts: 5 Just Dropped In

    @Kross said:
    Unfortunately I don’t have a VPN.

    I am in Asia. Is it possible this is a regional thing?

    I live in Japan. It’s possible that their regional server is down.

  • Kross
    Kross Posts: 173 Tile Toppler

    @papanick218 said:

    @Kross said:
    Unfortunately I don’t have a VPN.

    I am in Asia. Is it possible this is a regional thing?

    I live in Japan. It’s possible that their regional server is down.

    Me too. I think we have our answer.

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