Random Crashing

dokiy
dokiy Posts: 249 Tile Toppler
in MPQ Bugs and Technical Issues

Updated to R328. Game is now randomly crashing and closing on my iPhone. Has happened in middle of a match, randomly scrolling through screens, game will force close. This was one thing that didn't happen on R327

Comments

  • Nightglider1
    Nightglider1 Posts: 727 Critical Contributor

    It’s happened to me in R326 and R328. Might have happened in R327, but I’ll never know because I was one of those who got stuck at the MARVEL logo screen.

  • dokiy
    dokiy Posts: 249 Tile Toppler

    I got lucky with R327 and could get in. Didn't have any crashing with R326

  • DeNappa
    DeNappa Posts: 1,426 Chairperson of the Boards

    The crash issues are much, much worse on R328. (iOS here too)

    In the previous (Unity) versions I'd crash out sometimes but this version it's not uncommon to crash (or freeze, THEN crash) after like even like 2 or 3 matches. Sometimes i get lucky and get a few more plays in.

    At this point it's getting ridiculous.

  • GJB1138
    GJB1138 Posts: 20 Just Dropped In

    Kindle fire 7 user and since r328 I think I've had more crashes in last three days than the previous 10 years. I didnt load in 327.

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 82 Match Maker

    I'm on a new kindle now and it works ok. No crashing at least. I can now finally finish a match

  • maverickdelta
    maverickdelta Posts: 12 Just Dropped In

    Frequent crashes on the IOS here too. So this is not hardware obsolescence?

  • KGB
    KGB Posts: 3,781 Chairperson of the Boards

    @maverickdelta said:
    Frequent crashes on the IOS here too. So this is not hardware obsolescence?

    It might be. How old is your phone or tablet?

    KGB

  • maverickdelta
    maverickdelta Posts: 12 Just Dropped In

    @KGB said:

    @maverickdelta said:
    Frequent crashes on the IOS here too. So this is not hardware obsolescence?

    It might be. How old is your phone or tablet?

    KGB

    iPad 5th generation?

  • KGB
    KGB Posts: 3,781 Chairperson of the Boards

    @maverickdelta said:

    @KGB said:

    @maverickdelta said:
    Frequent crashes on the IOS here too. So this is not hardware obsolescence?

    It might be. How old is your phone or tablet?

    KGB

    iPad 5th generation?

    You have only 2 Gigs of RAM. That's below what's recommended now (in the Q&A they did on Discord I asked about min specs since I use a 2019 phone) and they mentioned 4 Gigs of Ram. I suspect the crashes happen because the game uses up all the memory.

    KGB

  • maverickdelta
    maverickdelta Posts: 12 Just Dropped In
    edited 18 August 2025, 11:44

    @KGB said:

    @maverickdelta said:

    @KGB said:

    @maverickdelta said:
    Frequent crashes on the IOS here too. So this is not hardware obsolescence?

    It might be. How old is your phone or tablet?

    KGB

    iPad 5th generation?

    You have only 2 Gigs of RAM. That's below what's recommended now (in the Q&A they did on Discord I asked about min specs since I use a 2019 phone) and they mentioned 4 Gigs of Ram. I suspect the crashes happen because the game uses up all the memory.

    KGB

    Ah! Noted. Thanks. I will need to upgrade before my device gets eventually blacklisted.

  • Krazy
    Krazy Posts: 54 Match Maker

    Multiple people have reported an increase in crashes with v328 compared to v326 most of them are iOS
    i.e. iPhone 15 Pro, iPads, etc.

    Android/Kindle seems to be having less crashes based on comments and alliance members.

    @Chrynos1989 mentioned the game froze a dozen+ times in a different thread.

    Anyone notice a pattern when it most frequently occurs?
    i.e. Beginning, middle or end of a match?
    PvE or PvP?
    Certain characters, or when firing an ability?
    Is a freeze typically followed by a crash? (Crash = game closes) or do you always have to force quit, once it is frozen?

    A pattern might help the Developers find the source of the new issue faster.

  • Zarqa
    Zarqa Posts: 510 Critical Contributor
    edited 24 August 2025 08:51

    In case it helps: iPhone 14 Pro, iOS 18.6.1 and I do not have the crashes people observe. It has only frozen once since the 328 patch.

Categories